asafgo616
Level 1
Level 1
Member since ‎01-16-2017
‎03-11-2025

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  • 58 Posts
  • 3 Solutions
  • 90 Helpful votes Given
  • 5 Helpful votes Received
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Hello, We're encountering issues with our UCCE-UNIMRCP integration, specifically with dynamically capturing and processing customer speech.Currently, the "Form" element is configured to recognize a "voice keyword" such as "Hello," which works for spe...
Hello, I having a issue with setup Outbound Dialer with CPA. the Flow:Dialer->CUSP->VGW->SIP->Provider. In the INVITE i can see that CPA Enabled: 035829: May 3 11:48:42.789: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:Received:INVITE sip:036487990@10.X...
Hello, My customer have VVB Ver 11.6 and ES 85 is installed. We hear a "Fragmented audio" in every call in all IVRs, It's happening couple times in month. After investigation I see that when this happend, There is a lots of alerts in the VVB server: ...
Hello,   My customer have a problem When call waiting in Queue although There is an Agent in Ready .   The calls wait in queue for 40-50 Sec before ring in Agent Phone. (The Agent In Ready State for 1 Hour)   Its Randomly - not in every call.   I Att...
Hello,   I have Unity Connection and Im&Presence in Ver: 11.5.1.11900   2 Unity Servers and 2 Presence servers.   The VM installed with the resource:   VMCPUMemoryDiskUsersIm&Presence2 vCPU4 GB80GB X25,000Unity Connection1 vCPU4 GB160GB1,000     Now ...
Community Statistics
Member Since ‎01-16-2017 04:48 AM
Date Last Visited ‎03-11-2025 07:33 AM
Posts 58
Total Helpful Votes Received 5