About asafgo616

asafgo616 · 03-03-2025

Hello, We're encountering issues with our UCCE-UNIMRCP integration, specifically with dynamically capturing and processing customer speech.Currently, the "Form" element is configured to recognize a "voice keyword" such as "Hello," which works for spe...

asafgo616 · 05-03-2021

Hello, I having a issue with setup Outbound Dialer with CPA. the Flow:Dialer->CUSP->VGW->SIP->Provider. In the INVITE i can see that CPA Enabled: 035829: May 3 11:48:42.789: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:Received:INVITE sip:036487990@10.X...

asafgo616 · 01-29-2020

Hello, My customer have VVB Ver 11.6 and ES 85 is installed. We hear a "Fragmented audio" in every call in all IVRs, It's happening couple times in month. After investigation I see that when this happend, There is a lots of alerts in the VVB server: ...

asafgo616 · 03-16-2019

Hello, My customer have a problem When call waiting in Queue although There is an Agent in Ready . The calls wait in queue for 40-50 Sec before ring in Agent Phone. (The Agent In Ready State for 1 Hour) Its Randomly - not in every call. I Att...

asafgo616 · 11-01-2018

Hello, I have Unity Connection and Im&Presence in Ver: 11.5.1.11900 2 Unity Servers and 2 Presence servers. The VM installed with the resource: VMCPUMemoryDiskUsersIm&Presence2 vCPU4 GB80GB X25,000Unity Connection1 vCPU4 GB160GB1,000 Now ...

asafgo616 · 03-04-2025

Hi, The log Attached

asafgo616 · 03-03-2025

Thanks Bill, for your response. We saw those posts and tried the "builtin: speech/transcribe," but it's the same result.

asafgo616 · 05-06-2021

Hi, Outgoing / Incoming call works fine. for Outgoing from the Dialer to the Provider: dial-peer voice 200 voip description Inbound only dial-peer for incoming VOIP calls translation-profile incoming add-prefix-9 session protocol sipv2 incomin...

asafgo616 · 03-18-2019

Thank you Jonathan, In the MIVR Log I Can see:%MIVR-SS_RM-3-ERROR_ALLOCATING_RESOURCE:[MIVR_SS_RM_RmMsgProcessor-153-0-RmMsgProcessor] Resource: An error has occurred while allocating this resource: Module Name=RM component,A specific description for...

asafgo616 · 11-22-2018

Hello Jaime, "Using Windows Time Services as an NTP server is not recommended or supported because Windows Time Services often use Simple Network Time Protocol (SNTP), and Cisco Unified CM cannot successfully synchronize with SNTP." my customer h...

Member Since	‎01-16-2017 04:48 AM
Date Last Visited	‎03-11-2025 07:33 AM
Posts	58
Total Helpful Votes Received	5

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CCE to uniMRCP

UCCE - Outbound Dialer + SIP CPA

CSCvd40382 - IPIVR MIVR JVM heap memory usage is high and core dump due to VXML Documents

uccx - Agent in ready state but the call stuck in Queue

Increase VM resource to Unity Connection and Im&Presence

Re: CCE to uniMRCP

Re: CCE to uniMRCP

Re: UCCE - Outbound Dialer + SIP CPA

Re: uccx - Agent in ready state but the call stuck in Queue

Re: cucm 11.5 ntp windows