About JimSJ

JimSJ · 06-18-2010

Question...I'm looking to do two clusters of Unity Connection which will both point to the same AD for their LDAP integration...the manual says you need to use filters so the same mailbox isn't created on two servers (or clusters). If I'm well under...

JimSJ · 06-16-2010

Is there a way to set the auto lock timeout for the 7925 for all the phones across the board without having to touch the individual phones? We'd like to set it to a low value but set it for several hundred phones at once.Thanks!Jim

JimSJ · 01-08-2010

I have a customer with a PRI configured on the callmanager as MGCP, protocol type PRI 5E8, network service protocol PRI 5E8, and under route pattern, network service is set to ACCUNET switched digital service. It is not working in SRST, so I'm looki...

JimSJ · 09-14-2009

I have a customer who's ordering CUWL pro for all their users, but they want premium UCCX and high availability. Do I just need an upgrade part number for the seats (ie, for 25 users, a STD to PRE seat upgrade license?) If so, anyone know a part nu...

JimSJ · 07-17-2009

I have a customer that is familiar with some of the capabilities of UCCE, and they were used to using the CTIOS toolkit to customize quite a bit of the agent's desktop experience. However, now they're installing UCCX and they would like to make simi...

JimSJ · 07-12-2010

Awesome info, thanks Rob, just solved a problem I had where user receiving "Temp Fail" when trying to use this...turned out they were in different pickup group, but after that, worked like a champ.

JimSJ · 01-16-2010

Thanks a bunch Paolo. Turned out an incorrect dial-peer was causing their calls to fail, didn't have to do anything special to route calls out over ACCUNET.

JimSJ · 01-12-2010

So no need for any other special configuration to have it work in H.323/SRST (no nsf or anything), just set the switch type and we should be good to go?Thanks,Jim

JimSJ · 10-03-2009

I have encountered a similar problem with UCCX 7, was any resolution found for your problem?Thanks,Jim

JimSJ · 09-16-2009

That's very helpful, thanks Sushil.

Member Since	‎09-16-2003 12:34 PM
Date Last Visited	‎03-20-2024 12:30 AM
Posts	163
Total Helpful Votes Received	54

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Unity Connection multi-cluster LDAP integration

7925 Keypad Auto Lock

PRI Network Service ACCUNET

Licensing part numbers?

UCCX CAD developer customization?

Re: BLF / Call Pickup under 6.1.2

Re: PRI Network Service ACCUNET

Re: PRI Network Service ACCUNET

Re: Supervisor Desktop Monitoring Problem

Re: Licensing part numbers?