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Joel Jones
‎06-16-2022

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Member since ‎10-14-2011
35
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5
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SQL Query for Line Group HLOG

Created by in Unified Communications Infrastructure
05-19-2022
05-19-2022
So we use Postman to run DB Queries against our CUCM 12.5SU4 deployment. We are currently having to ...

Re: Unable to Edit Devices after CUCM 12.x Upgrade

Created by in Unified Communications Infrastructure
08-18-2021
08-18-2021
We are running version 12.5.1.15049-1 with devicepack12.5.1.14041-1 installed. We are also running i...

Re: UCCX CUIC reports empty

Created by in Contact Center
06-18-2021
06-18-2021
@floatingpurrif you're on UCCX, I do not have the fix. For CCE, the fix is below. 1. SSH Into the CU...

Re: Import / Export Webex Teams Content

Created by in Adopting Webex
11-03-2020
11-03-2020
Have you heard back from anyone on how to export data from WebEx Teams?

Re: UCCX Setting User Prompt Directory At Beginning of Entry

Created by in Contact Center
05-08-2020
05-08-2020
Yeah, this is for UCCX.I know we don't have to set the language, just needed to be explicit about ho...

UCCX Setting User Prompt Directory At Beginning of Entry

Created by in Contact Center
05-07-2020
05-07-2020
I know a lot of people have discussed dynamically setting user prompt directories inside a Prompt va...

Re: UCCX CUIC reports empty

Created by in Contact Center
04-23-2020
04-23-2020
How are we supposed to know what user its referring to? Is there a SQL DB query we can run on the AW...

Re: UCCX CLI command/ query to show trigger, application, script

Created by in Contact Center
06-27-2019
06-27-2019
Thanks @Anthony Holloway for your work here! Sorry to beat the dead horse, but it sucks we have to d...

Re: UCCX CLI command/ query to show trigger, application, script

Created by in Contact Center
06-26-2019
06-26-2019
Yeah, it always feels like Cisco doesn't care about the administrators lives. They never give us the...

Re: UCCX CLI command/ query to show trigger, application, script

Created by in Contact Center
06-26-2019
06-26-2019
I have been looking for this as well. I haven't had time to dig through the schema and figure out ho...

Re: CUIC 11.6 - Almost all of my agents show as Busy Other in Real Time Transitional reports

Created by in Cisco Software Discussions
01-28-2019
01-28-2019
@Alex S did you ever get this resolved? I'm also having the issue after a recent upgrade from 10.5(2...

Re: Calls failing on outbound transfer from ICM script.

Created by in Contact Center
11-07-2018
11-07-2018
I believe i'm having the same issue's, but after adding the Set Variable node inside the ICM Script ...

Re: CUCM 10.5 - SQL to find user device profiles set as logged out profiles

Created by in IP Telephony and Phones
06-12-2018
06-12-2018
Thanks! Yeah, I've read through some of those sites but I never have enough time to sit down and pie...

Re: CUCM 10.5 - SQL to find user device profiles set as logged out profiles

Created by in IP Telephony and Phones
06-12-2018
06-12-2018
Thanks for the quick reply! When I run this command i get a "Ambiguous column (pkid)." reply from th...

Re: CUCM 10.5 - SQL to find user device profiles set as logged out profiles

Created by in IP Telephony and Phones
06-08-2018
06-08-2018
@Randall White Thanks for your response, it helped us find some issues. This answers how to find dev...
Public Statistics
Date Registered ‎10-14-2011 12:21 PM
Date Last Visited ‎06-16-2022 10:30 AM
Total Messages Posted 35
Total Helpful Votes Received 5
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