Hi,I'm having problems upgrading Communications Manager 6.0 to 6.1.I've downloaded the two files, uploaded to the server, but then when the server is installing the image, it stalls on:"01/16/2008 16:31:06 upgrade_os.sh|Create new OS image for future...

On an ipccx implementation im using a script, which does regular stuff like checking holydays, business hours, etc. To do that, I leave the variables "opens_at" and "closes_at" with the option "parameter" checked, to let the customer choose the val...

Can anyone tell me if CDR keeps track of the calls that never get answered and more important, in these calls: how much time the phone rang before the call was disconnected?

Hi.Anyone knows if it is possible with an 1760 configured with two VPNs: One site-to-site and the other a remote access VPN, from a PC using the remote access VPN use the site-to-site VPN?