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tsuntken
Level 1
Level 1
Member since ‎06-16-2009
‎11-05-2024
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  • 92 Posts
  • 2 Solutions
  • 65 Helpful votes Given
  • 25 Helpful votes Received
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User Activity

File Manager in PARTIAL_SERVICE on PUB - UCCX 12.5 SU2

06-01-2022
  Cisco Unified CCX Engine --> Manager Manager --> File Manager The SUB is 100% IN_SERVICE This is a brand new build. I have done multiple reboots. Replication and Datastores all look good System version: 12.5.1.11002-481 (SU2) I believe this i...

UCCX realtime stats API - Change in 12.5 SU1?

03-19-2021
I've used the UCCX realtime stats API for simple wallboard that merges some data together in 1 screen that I couldn't build with a dashboard. Yes, I know it isnt documented and isnt advertised for use. I have had this working for multiple years now. ...

UCCX 12 - Configuration API CORS Policy

07-28-2020
I have written a reskilling web application and it has been working great on UCCX versions 10 and 11. As soon as a users enters a skill number in the web form javascript runs using the UCCX Configuration API (REST) to update the skill immediately. I ...

UCCX 12.0 - Finesse Wrap Up Code - Agent in READY?

07-24-2020
I had an agent get an error while entering a wrap up code. From the Screen Shot I can see the agent was in READY state. I did not think this was possible and that the Warp Up codes were only available while the agent was in WRAP UP or TALKING state. ...

CUIC Permalink Error in Browser - UCCX - Error fetching datasource info

11-20-2019
Having an issue with trying to display a CUIC Report Permalink (UCCX) in a browser. When going to the link it shows  "Error Fetching datasource info". I made sure that my Permalink has authentication off. I made sure "All Users" have Execute access. ...
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Community Statistics
Member Since ‎06-16-2009 07:53 AM
Date Last Visited ‎11-05-2024 07:53 PM
Posts 92
Total Helpful Votes Received 25