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- About ecstillman
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Member since
02-16-2006
71
Posts
14
Helpful
0
Solutions
Created by
ecstillman
in Contact Center
in Contact Center
03-25-2009
01:43 PM
03-25-2009
01:43 PM
Is there any difference with the enterprise version?
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Created by
ecstillman
in Contact Center
in Contact Center
03-19-2009
02:22 PM
03-19-2009
02:22 PM
Thank you both.
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Created by
ecstillman
in Contact Center
in Contact Center
03-19-2009
01:28 PM
03-19-2009
01:28 PM
Hi there ... can you share with us how you did it? I also have a call center in a different time than the server time. thank you, Erik
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Created by
ecstillman
in IP Telephony and Phones
in IP Telephony and Phones
07-11-2008
09:31 AM
07-11-2008
09:31 AM
wow, thanks! so this means the directories are *not* stored on the phone? -erik
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Created by
ecstillman
in IP Telephony and Phones
in IP Telephony and Phones
07-11-2008
08:53 AM
07-11-2008
08:53 AM
As far as I know, the directories are stored locally on the phone - regardless if logged in or not. Not true? -Erik
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04-25-2008
11:40 AM
Thanks for taking the time Rob! One last thing, what version of Firmware is on the phones? -Erik
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04-25-2008
07:21 AM
Hi Rob! That does make sense but did you try both scenarios in the lab? For example if IP Phone A is idle, the Missed Call will show up even if answered at B. -Erik
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04-24-2008
06:24 AM
Hi, We have discovered the following scenario in our environment and would like to know if this is normal behavior and why? Example: User A is on Line 1 Line 1 is shared with User B A second call comes in for User A and it's answered by User B The phone directory on the base device records a Received call for User B but no Missed Call for User A. If this exact scenario were to occur when User A is not on Line 1, the Missed Call does get recorded. Any help is appreciated!
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Created by
ecstillman
in IP Telephony and Phones
in IP Telephony and Phones
04-21-2008
03:03 PM
04-21-2008
03:03 PM
Hi, Your last line seems to contradict everything above. Can you pls explain? Thanks!
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Re: TAps is unable to loadthe phone con...
in IP Telephony and Phones
05-03-2007
01:40 PM
05-03-2007
01:40 PM
Hi , Thanks for that info. In my case, I deleted the DN that was at the start of the range and my phone registered .. without having to disable/re-enable. Could be a version thing? I'm running 4.1(3)sr4d. Thanks!
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04-13-2007
02:25 PM
I have a client who recently traveled overseas and his IP Communicator would not register through the VPN; however using the same VPN he had no problem here from home. Any ideas? Thanks!
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03-05-2007
08:36 AM
Hi Evi, Is 'Urgent Priority' enabled in the route pattern? This has worked for me in 4.x but not sure about v5. -Erik
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Created by
ecstillman
in IP Telephony and Phones
in IP Telephony and Phones
03-01-2007
02:15 PM
03-01-2007
02:15 PM
Steps 4 and 5 are pretty clear in answering this post. Have you completed the re-build, johnnylingo, and how did it go? -Erik
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Created by
ecstillman
in IP Telephony and Phones
in IP Telephony and Phones
02-27-2007
06:54 AM
02-27-2007
06:54 AM
I agree with the post above; however, as a way to settle the debate, perhaps mmelbourne can run dbhelper.exe after installing the new subscriber on 4.1(3) - if replication is created successfully with the new box then I see no problem with an upgrade to sr2. Of course, do not place the new subscriber into the CCM group until after the upgrade. -Erik
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02-26-2007
10:57 AM
There must be another form that calls this xml page. Perhpas you should try posting this under IP Services? I think a developer would have the answer. Please post back here if you have any luck. Thanks!
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Created by
ecstillman
in Unified Communications Infrastructure
06-04-2009
06-04-2009
We used the Advanced Settings Tool and were able to customize the
Subject line. Works great!
Created by
ecstillman
in Unified Communications Infrastructure
06-04-2009
06-04-2009
Hey it's been a while since you left this post but is the answer still
the same? We need to customiz...
Created by
ecstillman
in Contact Center
03-25-2009
03-25-2009
Is there any difference with the enterprise version?
Created by
ecstillman
in Contact Center
03-19-2009
03-19-2009
Hi there ... can you share with us how you did it? I also have a call
center in a different time tha...
Created by
ecstillman
in IP Telephony and Phones
07-11-2008
07-11-2008
wow, thanks! so this means the directories are *not* stored on the
phone?-erik
Created by
ecstillman
in IP Telephony and Phones
07-11-2008
07-11-2008
As far as I know, the directories are stored locally on the phone -
regardless if logged in or not.N...
04-25-2008
Thanks for taking the time Rob!One last thing, what version of Firmware
is on the phones?-Erik
04-25-2008
Hi Rob!That does make sense but did you try both scenarios in the lab?
For example if IP Phone A is ...
Created by
ecstillman
in TelePresence and Video Infrastructure
04-24-2008
04-24-2008
Hi,We've been trying to get this running in hopes of convincing
management that we would benefit fro...
04-24-2008
Hi,We have discovered the following scenario in our environment and
would like to know if this is no...
Created by
ecstillman
in IP Telephony and Phones
04-21-2008
04-21-2008
Hi,Your last line seems to contradict everything above. Can you pls
explain?Thanks!
09-28-2007
A BRI crossover did the trick! 3 > 5 , 4 > 6.Easily available if you
search Cisco.com-Erik
Public Statistics
| Date Registered | 02-16-2006 04:14 PM |
| Date Last Visited | 08-18-2017 03:54 AM |
| Total Messages Posted | 71 |
| Total Helpful Votes Received | 14 |
Helpful Votes Given To
