Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Our QM recordings are not recording the first couple of seconds. CCX 11.6, CUCM 12.5.
Ive tried both phone preferred and gateway preferred but neither seem to make a difference.
For one particular recording... CUCM shows 60 seconds duration yet th...
Cause i = 0x82E16E - Message type not implementedCall State i = 0x0A 065015: Oct 17 15:14:04.893: ISDN Se0/1/0:23 Q931: TX -> NOTIFY pd = 8 callref = 0x0146Notification Ind i = 0x8300Display i = 'MY FIRST AND LAST NAME'Calling Party Number i = 0x00...
Again I give Cisco videos another try but same result. I have a very hard time understanding people with a heavy accent. I end up shutting off the sound but I miss how they are explaining it. Cisco please use an AI voice in clear english. Now I hav...
Cisco Unified CCX Administration System version: 11.6.1.10000-51 (ES02-24) Anthony, our ccx 2 server has constant java heap over 70%. CCX 1 is fine at 20%. What else can we look for?
I had a similar issue yesterday where callers were hearing a high pitched beep during calls. It was for only one particular area code so we opened a ticket with the Telco and they resolved the issue. Gather facts to save yourself time in troubleshoot...
Just wanted to add my experience on this same error 503.I had a customer who couldn't dial out and was getting 503.I came to this forum for help but nothing matched my situation. I pulled the CDR's and plugged into translator x and saw no initial inv...