HI Team I need KSD Document which includes basic issues that comes in UCCX and their resolutions set...

HI ..I am partner of Cisco but I don't know anyone here who has done WFO installations .Can you plea...

HI Friends ,Can anyone provide me bootable image of WFO Software & help me with installation steps o...

HI Team , My customer has MS Exchange 2013 on premise .Please advise how would Agent Email work in t...

HI , Enhanced plus = 9 DLUs Enhanced = 6 DLUsEssential = 1 DLUs

HI All, I am facing issue while using CMS Solution Issue :- Call gets disconnected after 20-30secs C...

HI Team , Please advise how can i use DX80 Device to make video calls without CUCM ? Also let me kno...

HI Team , Can i use DX80 device in Standalone mode to make a video conferencing call between two oth...

Hi Team , when Comapany A user calls Contact center Agent of their company ,Agent name is not being ...

Hi Team , Customer has single toll free no. of Location A and wants his agents to pick up call from ...

Team Please help me understanding if i still need external ISDN Gateway for ISDN Video link calling ...

Team , Client has a two different Silos Cisco & Polycom Cisco calls Polycom IP to IP only When Cisco...

Hi All, I need to configure the EM on line buttons of phone for login/log out purpose Please let me ...

Team , Please guide me about the tool used to monitor or check the jitter or drops in Voice Traffic ...

Team, Please let me know how can we check how many users are supported in OVA template thats there i...