HI Team    I need KSD Document which includes basic issues that comes in UCCX and their resolutions sets    Can anyone help me here please ?   Also i need Finesse training document for end users    Regards Sabir 

HI Friends ,Can anyone provide me bootable image of WFO Software & help me with installation steps or guide ?   This is very critical for me 

HI All, I am facing issue while using CMS Solution  Issue :- Call gets disconnected after 20-30secs  Call Flow :- SX20 (Standalone device ) >>>H.323 Gateway  component of CMS Bridge  SX20 is not registered to any VCS or CUCM .It is standalone de...

HI Team , Please advise how can i use DX80 Device to make video calls without CUCM ? Also let me know what should be dialling pattern ? Will h.323 calls be supported on CE Software if i use this ? CE 8.2.1  Thanks Sabir

HI Team , Can i use DX80 device in Standalone mode to make a video conferencing call between two other DX80's ( Standalone mode) Standalone means three DX80 will be Android based software & wouldn't be registered to either CUCM and Expressway  In ...