About amitkumarp

amitkumarp · 05-10-2021

User ID: amitkumarp SSOID: amitkumarpError:ProjectId : 211684967select sso_id, c_ccp_status from users where login = 'amitkumarp'userDetails output = { "status" : "success", "message" : "", "http_code" : 200, "data" : { "type" : "users"...

amitkumarp · 05-10-2021

User ID: amitkumarp SSOID: amitkumarpError:ProjectId : 660293078select sso_id, c_ccp_status from users where login = 'amitkumarp'userDetails output = { "status" : "success", "message" : "", "http_code" : 200, "data" : { "type" : "users"...

amitkumarp · 06-02-2015

Hi, I am able to Dial +E.164 numbers from my CIPC and also from Jabber Client (Softphone mode) but when I am in Phone Control mode on Cisco Jabber I am unable to dial +E.164 number through my CIPC. It gives fast busy tone. CSS, Partitions are configu...

amitkumarp · 08-29-2012

Can anyone suggest some good readings on CVP VXML Server Standalone with ICME lookup except Cisco docs? I have gone through the config & admin guides and SRND for CVP for this particular deployment but couldnt find much info on label exchange and ICM...

amitkumarp · 03-09-2010

Hi Everyone,I was trying to upgrade the CUE installed package from 3.1 to 3.2.1. But it did not complete successfully and then when I tried to reload the CUE it stuck in halt state and unable to load. I can login in to boot loader mode only. How to r...

amitkumarp · 10-11-2018

Were you able to fix this issue? how?

amitkumarp · 08-09-2017

Hi Jason, I have the same problem. I have raised a case with Cisco Spark team and awaiting response. Let me know if you were able to resolve it on your end. Thanks, Amit.

amitkumarp · 06-15-2017

Hi Bill, These are regular Agents I am talking about. But I found my answer for Tone On Connect feature. If we enable Auto-Answer in ICM and need to play a tone on connect we can enable it in CUCM Service Parameters. It will affect all Phones (excep...

amitkumarp · 06-06-2017

Hi Chintan, How about Tone on Connect in CUCM Service Parameters? If we enable that and Auto-Answer in ICM, will it play the tone or that won't work either? Thanks, Amit.

amitkumarp · 01-30-2017

Hi Mahu, Were you able to resolve this issue? I have a similar scenario where an Outbound Dialer (IVR) dials out to customer and plays an IVR message. At the end of IVR message if customer requests for Agent transfer then Script 1 will be used to Se...

Member Since	‎10-21-2009 08:36 PM
Date Last Visited	‎12-12-2024 12:12 AM
Posts	50

User Statistics

User Activity

Error while processing CCP request of user amitkumarp

Error while processing CCP request of user amitkumarp

Cisco Jabber: +E.164 dialing not working in Phone Control Mode

Need help on CVP VXML Server Standalone with ICME lookup

CUE Stuck in Halt state, can't load boot file

Re: PCCE error on step System Inventory Creation

Hi Jason,

Hi Bill,

Hi Chintan,

Hi Mahu,