About amitkumarp

amitkumarp · 06-02-2015

Hi, I am able to Dial +E.164 numbers from my CIPC and also from Jabber Client (Softphone mode) but when I am in Phone Control mode on Cisco Jabber I am unable to dial +E.164 number through my CIPC. It gives fast busy tone. CSS, Partitions are configu...

amitkumarp · 08-29-2012

Can anyone suggest some good readings on CVP VXML Server Standalone with ICME lookup except Cisco docs? I have gone through the config & admin guides and SRND for CVP for this particular deployment but couldnt find much info on label exchange and ICM...

amitkumarp · 03-09-2010

Hi Everyone,I was trying to upgrade the CUE installed package from 3.1 to 3.2.1. But it did not complete successfully and then when I tried to reload the CUE it stuck in halt state and unable to load. I can login in to boot loader mode only. How to r...

amitkumarp · 03-08-2010

Hi Everyone,I have recently migrated CallManager 4.1 to CUCM 7.1. Everything is working fine but CUE is not able to integrate with CUCM 7.1I have provided the new credentials for Admin User and JTAPI user in CUE 3.1 and also made a new application us...

amitkumarp · 11-12-2009

Hi,I had configured Neflow on 6509 Switch having 2 vlans. 1 L2 vlan (vlan10) and 1 L3 vlan (vlan110).I am able to see netflow for both vlans but I am not able to see the mac-address for L2 vlans (vlan 10) even after configuring the command"ip flow-c...

amitkumarp · 10-11-2018

Were you able to fix this issue? how?

amitkumarp · 08-09-2017

Hi Jason, I have the same problem. I have raised a case with Cisco Spark team and awaiting response. Let me know if you were able to resolve it on your end. Thanks, Amit.

amitkumarp · 06-15-2017

Hi Bill, These are regular Agents I am talking about. But I found my answer for Tone On Connect feature. If we enable Auto-Answer in ICM and need to play a tone on connect we can enable it in CUCM Service Parameters. It will affect all Phones (excep...

amitkumarp · 06-06-2017

Hi Chintan, How about Tone on Connect in CUCM Service Parameters? If we enable that and Auto-Answer in ICM, will it play the tone or that won't work either? Thanks, Amit.

amitkumarp · 01-30-2017

Hi Mahu, Were you able to resolve this issue? I have a similar scenario where an Outbound Dialer (IVR) dials out to customer and plays an IVR message. At the end of IVR message if customer requests for Agent transfer then Script 1 will be used to Se...

Member Since	‎10-21-2009 08:36 PM
Date Last Visited	‎03-04-2025 05:14 PM
Posts	50

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User Activity

Cisco Jabber: +E.164 dialing not working in Phone Control Mode

Need help on CVP VXML Server Standalone with ICME lookup

CUE Stuck in Halt state, can't load boot file

Can't import CTI Ports in CUE 3.1

Netflow: Not able to see mac address for L2 vlan on 6509 switch

Re: PCCE error on step System Inventory Creation

Hi Jason,

Hi Bill,

Hi Chintan,

Hi Mahu,