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Hey everyone, Recently I started a new job, and there are a lot more remote users than I've had in the past. We have MRA set up but most users are on VPN and are still needing to be migrated over to MRA, and with that comes a lot of home users with ...
Hello all,I've been digging through documentation but haven't so far found my answer, so I'm hoping someone can help me out. Is it normal to see multiple Jabber MRA user sessions in your expressway C? I ask this because I'm constantly seeing upwards ...
Hello Friends, I am in need of some assistance. I am setting up SIP SRST on a cube router and can't get calls to route properly while in SRST mode. I'm doing two different tests. One in SIP SRST with an FXO for failover (I already got that one wor...
The older 796X series phones had a really nice locking wall mount that sat the phone at an angle so if you're standing, you can still see the screen, but for some reason the newer 88XX series phones only have the one flat wall mount available that us...
I'm curious if anyone has run into this before. I have Syn-Apps existing on my system which sends text alerts to phones when triggered by another product, Alertus. Syn-Apps requires the Authentication URL under Phone URL Parameters header in Enterp...
That's just the thing, I don't know how each individual persons firewall settings are configured by their ISP's. Most home users aren't technical enough to be able to go in and figure that out. I know how to put filters in my personal firewall to a...
I'm honestly at a loss. I've had so many people for two different companies that are unable to connect to MRA over their home internet. When it's mobile Jabber, I can tell them to turn off their WiFi and connect using LTE or 5G, and it always works ...
I agree. On my edge expressway, I don't even get anything in the logs suggesting it is trying to connect, so I'm certain you're right about it being DNS. The problem is with try to troubleshoot an end users home network. If they own their equipmen...
Hi George, I'm almost positive you're right about it being an issue with DNS. But my problem, and my post really, is more about how do I support these users? I have users around the globe, all with different home routers. Most of the time I can te...