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davisjaron
Level 4
Level 4
Member since ‎03-16-2016
‎01-18-2021
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  • 61 Posts
  • 4 Solutions
  • 50 Helpful votes Given
  • 85 Helpful votes Received
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User Activity

How to help home users with MRA

01-06-2021
Hey everyone, Recently I started a new job, and there are a lot more remote users than I've had in the past.  We have MRA set up but most users are on VPN and are still needing to be migrated over to MRA, and with that comes a lot of home users with ...

Expressway C shows multiple Jabber MRA user sessions

04-08-2020
Hello all,I've been digging through documentation but haven't so far found my answer, so I'm hoping someone can help me out. Is it normal to see multiple Jabber MRA user sessions in your expressway C? I ask this because I'm constantly seeing upwards ...

SIP SRST Keeps sending calls to CUCM instead of SIP Phone

03-05-2020
Hello Friends, I am in need of some assistance.  I am setting up SIP SRST on a cube router and can't get calls to route properly while in SRST mode.  I'm doing two different tests.  One in SIP SRST with an FXO for failover (I already got that one wor...

I need to bulk change several hundred phones and extensions, what is my best option?

11-01-2018
Here is the situation:  I have to move several hundred phones to a new building.    This new building will have a different DN range, along with a new device pool, calling search space, etc..  Everything at the new building is already configured in C...

Supervisor can silent monitor but can not hear the Agent

05-04-2016
Hello all, I'm having an issue where a call center supervisor originally could not silent monitor an agent at all. The first thing I figured out that I thought had resolved the issue was the "span to pc port" option in call manage on the device was...
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Community Statistics
Member Since ‎03-16-2016 02:45 PM
Date Last Visited ‎01-18-2021 01:11 PM
Posts 61
Total Helpful Votes Received 85