Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
VoIP Detective has a free version that you can use without time limit. The PRO (paid) version adds more features and unlimited data retention.You can get more information here: VoIP Detective - Reporting for Webex calling.
CUCM will purge the oldest data - once that data is gone then it's gone, you cannot recreate it. If you need to keep data that long, you should look into a third party reporting solution. VoIP Detective has a free version that you can try, and ther...
You can restart the CDR services without CLI access - it's done using the Unified Serviceability section of CUCM.It's not uncommon for these services to need to be reset, but I would not expect it to need restarting every two weeks. It could be that...
Take a look at the VoIP Detective Webex reporting. The team report is designed to do exactly what you are looking for - email a report of select users / numbers at a set schedule.
