Member since ‎01-29-2003

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  • 249 Posts
  • 8 Solutions
  • 229 Helpful votes Given
  • 313 Helpful votes Received
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User Activity

I am attempting to update a custom variable field (specifically, callVariable1) from an external CRM system.This works if I authenticate as the Agent's username/password, but fails if I attempt to use a service/Administrator account -- the failure sc...
I was working with a consultant the other day who brought up something the competition does, and I am now plagued with curiousity on whether or not I can do this on Unity. There's a $5 bet on the line with a collegue, so I'm hoping lindborg, kechamb...
I ran in to an interesting situation the other week that I was able to work around, and was considering trying this approach in reverse.My scenario the other week is that we needed to be able to forward calls from a CallManager to a legacy Voicemail ...
Community Statistics
Member Since ‎01-29-2003 05:10 AM
Date Last Visited ‎03-01-2024 12:02 AM
Posts 249
Total Helpful Votes Received 296
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