JASON WELCH
Beginner
Beginner
Member since ‎08-26-2004
‎09-25-2018

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  • 44 Posts
  • 2 Solutions
  • 23 Helpful votes Given
  • 14 Helpful votes Received
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We are running a UCCX v8.0.2SU3 cluster with HA.  The majority of our callcenter desktops are running WinXP but we are in the process of migrating to Win7 32bit for all of our call center agents.  All of our call center agents are part of a workflow ...
Currently we have several UCCX agents working from home as a remote agent pilot program.  These agents have broadband Internet connections, AnyConnect VPN client, CAD and CIPC.  The only issues we've had so far is when there is a service inturruption...
I'm in the process of migrating our IPCCX4.0 cluster to UCCX5.0. Since there's no upgrade path I have to do a clean install. Our contract allows us to do high availability (currently doing this in 4.04). High availability requires SQL2k. Cisco pr...
Approximately 1/3 of the access switches at our central office are model WS-C3550-24PWR-SMI switches. We have recently started purchasing the new 7961G-GE phones and it appears through testing that the new phones do not work with the 3550 switches. ...
I am looking to put together a UCM4.3.1 and CRS 4.1 lab to prepare myself for our production upgrade from CCM4.1.3 and CRS4.0. Since both UCM4.3.1 and CRS4.1 run on 2003 my current lab equipment (DL320s) won't work with the installation, is it possi...
Community Statistics
Member Since ‎08-26-2004 12:27 PM
Date Last Visited ‎09-25-2018 11:57 AM
Posts 44
Total Helpful Votes Received 14
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