I have a strange issue that started happening with newer Lenovo T14 Gen2 PC's with IPC (yes we still use that app). We had issues with some newer Lenovo's and could get around them by using an older version of IPC v8.6.6.0 instead of v8.6.6.17. Now b...

A internal group that we support has a dashboard comprised of Live Data reports. One day last week the values in the dashboard went to "0" and then recovered. I suspect a network issue was involved and hasn't happened since. How would you verify this...

When an attendant places the console into Emergency mode for all queues what does that visually look like to other attendants in the environment? I've talked with TAC and the provided me with documentation but I still don't know what it looks like fo...