Member since ‎09-08-2012

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  • 74 Posts
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Does anyone have any sample code for doing OATH 2.0 with CVP Studio Apps for a REST API element?I keep reading but can't seem to wrap my head around how it works, think maybe seeing would be believing. 
Anyone have a query that will pull the max concurrent standard and premium agent counts?I can pull max concurrent easy enough but the only way I can think to pull standard or premium is a complex series for nested queries and I sure I'm over thinking...
What are the options for bridging/conferencing audio into an existing call to agent. Example would be reading a lengthy legal disclosure. 
Trying to add agents to an attribute. I know we can add attributes to an agent but if I'm reading the guide correctly, I should be able to add multiple agents to an attribute. My current XML for the put looks like:<?xml version="1.0" encoding="UTF-8"...
I've been working on a disconnect on transfer issue for quite some time. Very few calls are disconnected and I haven't found a pattern to it yet. I have noticed that when a call disconnects I get the following in the RTR log 5:59:59:781 ra-rtr Trac...
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Member Since ‎09-08-2012 09:53 PM
Date Last Visited ‎11-23-2022 10:31 AM
Posts 74
Total Helpful Votes Received 320
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