About jritmanis

jritmanis · 03-27-2023

I have a working custom designed chat application using REST ECE Messaging APIs. Now I want to extend this to allow agent's to send attachments to customers. When an agent send's an attachment, as expected, I receive a callback on my apps webbook URL...

jritmanis · 08-26-2019

Hi, What's the correct procedure of downloading Cisco Expressway software for Webex Customers who wants to use Hybrid connectors ? Webex support info page: https://help.webex.com/en-us/ruyceab/Supported-Versions-of-Expressway-for-Cisco-Webex-Hybrid-S...

jritmanis · 07-24-2018

I need to keep the 8851 phones displays active all the time (24x7). In CUCM there are settings: "Display On Time" and "Display On Duration" for that. The most relevant documentation (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-ser...

jritmanis · 12-04-2017

I have 2 IP Phones. One of them ( 8811 ) supports and has configured call recording to a recording server that support G729/G722/G711. I have in configured in CUCM that G722 is disabled for phones that have recording enabled.There are 3 regions:Regio...

jritmanis · 11-22-2017

Hi, When considering release notes, Cisco Finesse 11.6 should be compatible with Google Chrome 48+At the moment we are implementing it with a new customer that uses latest google chrome (62.0.3202.94) by default and found out that it looks/works diff...

jritmanis · 04-05-2023

Would be strange, that different encodings would be used for different types of files. I would suggest to try to find the truth by "reverse engineering" - try to send in a known image file, and try to encode it also manually to hex, for example via t...

jritmanis · 04-05-2023

Yes, can confirm, that this works also for image files. Currently my test code in php is: <?php $input = file_get_contents('infile.txt'); file_put_contents('out.jpg', hexToStr($input)); function hexToStr($hex){ $string=''; for ($i=0; $i < s...

jritmanis · 04-04-2023

Yes have tried this and it works.Actually today I was also looking for the solution because the API's does not really provide me with the features I need. So found this post and tried some "reverse engineering" to understand how this works, and after...

jritmanis · 04-04-2023

Actually the information that the encoding is Base 64 is misleading. The attachment contents are saved into DB simply as Hex values.To convert the DB saved string back to file contents, for example in PHP - remove the first "0x" and then use hex2bin(...

jritmanis · 07-08-2020

You are hitting a bug: CSCvb69245, that Cisco has categorized as an "Enhancement".In short, jabber does not support dynamic path variables like %USERNAME% or %USERPROFILE%.

Member Since	‎06-03-2009 07:52 AM
Date Last Visited	‎07-12-2023 12:04 AM
Posts	25
Total Helpful Votes Received	19

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Getting agent uploaded chat attachment via ECE API's for 3rd party

Cisco Expressway downloads for Webex cloud customers

How to keep 8800 series phones display on all the time

Codec selection with transcoder between regions

Finesse support for Google Chrome 62.0.3202.94

Re: How to decode content (IMG or file) from Cisco ECE EGML_EMAIL_ATT

Re: How to decode content (IMG or file) from Cisco ECE EGML_EMAIL_ATT

Re: How to decode content (IMG or file) from Cisco ECE EGML_EMAIL_ATT

Re: How to decode content (IMG or file) from Cisco ECE EGML_EMAIL_ATT

Re: Hello Ravish!