Find A Community
Buy or Renew
Find A Community
Close
Cisco Community
English
Chinese
English
French
Japanese
Korean
Portuguese
Russian
Spanish
Register
Login
Great changes are coming to Cisco Community in July. LEARN MORE
Register
Login
Register
·
Login
·
Help
All Community
Knowledge base
boyd.lynn
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Technology & Support
For Partners
Cisco Insider User Group
Webex
Events
Members & Recognition
Cisco Community
:
About boyd.lynn
04-07-2021
boyd.lynn
Beginner
Recent Badges
Awards
Recent Badges
See all
Stats
Member since
10-18-2005
68
Posts
25
Helpful
2
Solutions
Latest Contributions by boyd.lynn
Latest Contributions by boyd.lynn
Discussions boyd.lynn has Participated In
TKBs boyd.lynn has Participated In
Blogs boyd.lynn has Participated In
Events boyd.lynn has Participated In
Videos boyd.lynn has Participated In
«
Previous
1
2
3
4
5
Next
»
CUIC Default Custom Footer Formula based on Group1 Custom Footer Formula
Created by
boyd.lynn
in
Contact Center
03-19-2021
03-19-2021
In my report definition I am trying to average the values in Group 1 and then sum them in the defaul...
Re: CUIC 12.5 none SSO supervisor users
Created by
boyd.lynn
in
Contact Center
03-17-2021
03-17-2021
Hi Bill, Yes if you login with a valid LDAP account it will automatically create the account in CUIC...
Re: CUIC 12.5 none SSO supervisor users
Created by
boyd.lynn
in
Contact Center
03-16-2021
03-16-2021
>>I'm struggling to understand the use case a little bit, agents that need to be able to customize a...
Re: CUIC 12.5 none SSO supervisor users
Created by
boyd.lynn
in
Contact Center
03-16-2021
03-16-2021
Hi David, I don't want to add them to have CUIC accounts (created using OAMP) I want them to be agen...
Re: CUIC 12.5 none SSO supervisor users
Created by
boyd.lynn
in
Contact Center
03-14-2021
03-14-2021
Hi Bill, They want full access so that they can create their own reports. Probably not Report Defini...
CUIC 12.5 none SSO supervisor users
Created by
boyd.lynn
in
Contact Center
03-12-2021
03-12-2021
Does anybody know how to add a non supervisor SSO users to CUIC? You can add non supervisor users wi...
Re: Cisco Finesse 12.5.1 HistoricalGadget
Created by
boyd.lynn
in
Contact Center
01-26-2021
01-26-2021
Apologies for the delay in getting back to you. It turned out that the report wasn't updating. I hav...
Re: Cisco Finesse 12.5.1 HistoricalGadget
Created by
boyd.lynn
in
Contact Center
01-11-2021
01-11-2021
Yes it is one of the default gadgets. I have been doing some more testing and it appears to refresh ...
Cisco Finesse 12.5.1 HistoricalGadget
Created by
boyd.lynn
in
Contact Center
01-11-2021
01-11-2021
I've been using the Historical Gadget in Finesse and it does not appear to be refreshing at either t...
Cisco Finesse 12.5.1 QueueStatistics Gadget
Created by
boyd.lynn
in
Contact Center
01-08-2021
01-08-2021
Hi, Can somebody explain the difference between QueueStatistics.jspandQueueStatistics.js When I run ...
Re: Finesse - HistoricalGadget
Created by
boyd.lynn
in
Contact Center
11-27-2020
11-27-2020
An update to this problem. I have managed to get it work for Supervisors provided that the Superviso...
Finesse - HistoricalGadget
Created by
boyd.lynn
in
Contact Center
11-26-2020
11-26-2020
Hi, I am trying to us the Finesse Historical Gadget to display a historical CUIC report and struggli...
Re: Skill Group Live Data Gadget Refresh in Finesse
Created by
boyd.lynn
in
Contact Center
11-09-2020
11-09-2020
Thanks David, The platform is 12.5 but the Live Data reports are 11.5. (I need to find out why ) I w...
Re: Skill Group Live Data Gadget Refresh in Finesse
Created by
boyd.lynn
in
Contact Center
11-09-2020
11-09-2020
Hi David, Thanks for coming back to me. I did try with no cache but unfortunately it still did not w...
Skill Group Live Data Gadget Refresh in Finesse
Created by
boyd.lynn
in
Contact Center
11-05-2020
11-05-2020
My customer is complaining that when they add or remove an Agent from a Skill Group the Skill Group ...
«
Previous
1
2
3
4
5
Next
»
Public Statistics
Date Registered
10-18-2005
02:53 AM
Date Last Visited
04-07-2021
09:20 PM
Total Messages Posted
68
Total Helpful Votes Received
25
Helpful Votes Given To
User
Helpful Count
david.macias
5
keshepar
5
bill.king1
5
jasondurie@moon
jet.com
5
KevinSchleising
8720
5
See all >
Helpful Votes From
User
Helpful Count
bill.king1
5
aohareuri
5
smeegada1
10
BarryMclellan72
678_2
5
See all >