About boyd.lynn

boyd.lynn · 01-26-2021

Apologies for the delay in getting back to you. It turned out that the report wasn't updating. I hav...

boyd.lynn · 01-11-2021

Yes it is one of the default gadgets. I have been doing some more testing and it appears to refresh ...

boyd.lynn · 01-11-2021

I've been using the Historical Gadget in Finesse and it does not appear to be refreshing at either t...

boyd.lynn · 01-08-2021

Hi, Can somebody explain the difference between QueueStatistics.jspandQueueStatistics.js When I run ...

boyd.lynn · 11-27-2020

An update to this problem. I have managed to get it work for Supervisors provided that the Superviso...

boyd.lynn · 11-26-2020

Hi, I am trying to us the Finesse Historical Gadget to display a historical CUIC report and struggli...

boyd.lynn · 11-09-2020

Thanks David, The platform is 12.5 but the Live Data reports are 11.5. (I need to find out why ) I w...

boyd.lynn · 11-09-2020

Hi David, Thanks for coming back to me. I did try with no cache but unfortunately it still did not w...

boyd.lynn · 11-05-2020

My customer is complaining that when they add or remove an Agent from a Skill Group the Skill Group ...

boyd.lynn · 10-23-2020

My mistake I was trying to do this from first principles rather than just copying the default layout...

boyd.lynn · 10-22-2020

Hi,I have been trying to use the LiveDataGadget to display the Recent State History and Recent Call ...

boyd.lynn · 09-01-2020

This seems to work. https://community.cisco.com/t5/collaboration-blogs/setting-ansi-nulls-and-warnin...

boyd.lynn · 05-06-2020

Thanks Shashank,This resolved the problem in my lab :-)Bizarrely the same account worked in Jabber f...

boyd.lynn · 11-21-2019

Hi Tom, No I'm afraid that I never found a solution. Best Reagrds Boyd

boyd.lynn · 07-09-2019

Hi Denise, I have done a packet capture on the Finesse server and it looks like the API server is no...

Date Registered	‎10-18-2005 02:53 AM
Date Last Visited	‎02-02-2021 04:15 AM
Total Messages Posted	62
Total Helpful Votes Received	20

Re: Cisco Finesse 12.5.1 HistoricalGadget