Looking to see if there are plans for WebEx Support Center to support workstation cached credentials (supplied by end user) for support sessions where workstation reboots are used.  Competing support software solutions/suites such as Logmein offers t...

TAC has referred me to come here for assistance.  the following is what I am trying to do I hope I am explaining my needs correctly.I am trying to create a report that will output file with the following information with no headers and in the order l...

After upgrading to the latest Jabber build presence status doesn't work properly.  90% of the time it gets stuck in the "on a call" status when not on a call and won't change.  Closing Jabber and re-opening doesn't correct the issue.  anyone else see...

When users create a chat room I get that they have the ability to delete the room.  What if an admin wants to clean up old rooms and/or innapropriate rooms?  how can rooms be deleted by someone other than the creator?

I am looking for a way to disable  the auto sign-in checkbox for Jabber for Windows.  this is an issue in LDAP authenticated roll-outs when password policies are in effect (change passwords every 90 days).  When auto sign in is enabled for jabber aft...