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shraavan07
‎03-13-2020

Beginner
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1 Helpful Vote
20 Replies
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Member since ‎03-26-2012
65
Posts
4
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0
Solutions

UCCX 10.6 outbound call

Created by in Contact Center
06-29-2018
06-29-2018
Hello, I wrote a script that reads into DB and makes a call to customer to tell them of upcoming app...

UCCX server was restarted

Created by in Contact Center
06-03-2014
06-03-2014
UCCX server was restarted past weekend.

We have an alert setup, so I

Created by in Contact Center
06-03-2014
06-03-2014
We have an alert setup, so I got this error in my email.

Hello,I am running: System

Created by in Contact Center
06-03-2014
06-03-2014
Hello,I am running: System version: 8.0.2.11005-20.I wasn't doing anything that I can think of that ...

UCCX Error

Created by in Contact Center
06-03-2014
06-03-2014
Hi,Has anyone come across an error of below from UCCX?Message: App: 556, Snippet: 503 threw exceptio...

Hello Venkatesh,Thank you for

Created by in IP Telephony and Phones
05-30-2014
05-30-2014
Hello Venkatesh,Thank you for replying. I already looked at this guide. This guide just shows how we...

Understanding RTMT Tool

Created by in IP Telephony and Phones
05-30-2014
05-30-2014
Hello,Is there a good guide that explains what all the Name under "Select UCCX Services/Applications...

Thank you Brian. I do see "m"

Created by in Contact Center
05-28-2014
05-28-2014
Thank you Brian. I do see "m" and "s" under serviceability. I have one more question. Can we keep Su...

UCCX Active / Standby server

Created by in Contact Center
05-28-2014
05-28-2014
Hello,We have UCCX HA pair. I am trying to find out the current active and standby server. How can I...

Thank you Ayodeji,

Created by in IP Telephony and Phones
03-28-2014
03-28-2014
Thank you Ayodeji,

CUCM Announce Dialed Number

Created by in IP Telephony and Phones
03-28-2014
03-28-2014
Hello,Is there a function in CUCM 9.1 that will announced Dialed number back to user to verify if th...

Anyone has any sort of clue

Created by in IP Telephony and Phones
03-27-2014
03-27-2014
Anyone has any sort of clue for this.

CUCM 9.1 -- Cisco SOAP - CallRecord Service Stopped Abruptly

Created by in IP Telephony and Phones
03-26-2014
03-26-2014
Hi,We have CUCM 9.1. I am getting this error. Has any one seen this error? Any suggestions. I have t...

Hi Guys,

Created by in Contact Center
03-11-2014
03-11-2014
Hi Guys, Thank you for your help. I found a solution. I am just going to use "False" step under "Sta...

Hi,If i do "queue time is >

Created by in Contact Center
03-11-2014
03-11-2014
Hi,If i do "queue time is > 300s goto another skillgroup" whould a call that comes in for Sale queue...
Public Statistics
Date Registered ‎03-26-2012 12:04 PM
Date Last Visited ‎03-13-2020 02:22 AM
Total Messages Posted 65
Total Helpful Votes Received 4
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