Hello,
I wrote a script that reads into DB and makes a call to customer to tell them of upcoming appointment. I have everything working fine except when message is done playing, call on cell phone(customer's phone) does not get disconnected. I have "...
Hi,Has anyone come across an error of below from UCCX?Message: App: 556, Snippet: 503 threw exception: (1054, "Unknown column 'self.did' in 'field list'") (OperationalError: (1054, "Unknown column 'self.did' in 'field list'") raise errorclass, er...
Hello,Is there a good guide that explains what all the Name under "Select UCCX Services/Applications" mean in RTMT when you go to collect Trace files. For example, if I want to know who Logged into UCCX Application and started a service, which applic...
Hello,We have UCCX HA pair. I am trying to find out the current active and standby server. How can I do this? How do I know which of the 2 server is Active and Standby. Also, which server should be active? Should Publisher be Active? or Subscriber be...
Hello,Is there a function in CUCM 9.1 that will announced Dialed number back to user to verify if that is the number they want to call. I am thinking for "911" called number. If by mistake a user dials "911" they would know to hang up before the call...
Hello Venkatesh,Thank you for replying. I already looked at this guide. This guide just shows how we can pull Trace logs. I want to know which field will give me what type of logs. For example, I want to pull a log that will show me who logged into U...