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Hello
I work for a school district and a question has been asked if we can track how many times the 211 ( help line ) is called.
Is there a way to collect from Call manager a report that shows who called 211 and on what day?
Something similar to Cisc...
Good Day All~
I have several buildings where I want staff to be able to press "0" to call the 'main secretary' in that building.
Fairly new to CUCM- going on 5 years but self trained/vendor trained and help from this wonderful community.
CUCM Versi...
Do extensions need to be imported into Unity Connection to have a call transferred to them?
If we have users in Call Manager that are 'local' users because there is really no 'person' assigned to that phone, so Meeting Room, if we want to transfer ...
HelloLearning Call manager. I want to make sure I understand something I am troubleshooting Caller can get calls to extension 206767 from inside the building- but when callers from outside call and dial 6 digit- they get can't transfer call. This use...
Hello
I am asking this for my own learning. I have several phones on the wrong VLAN. I will be tracing back the cables to make sure they are plugged into the correct switch.
The issue with one of the phones that led to this discovery, the phone will...
Thank youWe do not have this checked"Allow Transfers to Numbers Not Associated with Users or Call Handle"The extension would not allow us dial into that number from the auto attendant - but once I Put it in Unity it took the transfer.I will investig...
