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George Paxson
‎08-06-2021

Beginner
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10 Helpful Vote
1 Helpful Vote
1 Accepted Solution
20 Replies
10 Replies
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Member since ‎08-29-2009
44
Posts
25
Helpful
2
Solutions

Re: UCCX session-id as a call variable

Created by in Contact Center
07-30-2021
07-30-2021
Sure. This might be syntax to keep things clean and correct in regards to variables or some conventi...

Re: UCCX session-id as a call variable

Created by in Contact Center
07-30-2021
07-30-2021
I believe my dumbed down version is easirer to follow. Create the two variables Session and Identifi...

Re: UCCX session-id as a call variable

Created by in Contact Center
06-28-2021
06-28-2021
I just simply want to send the session ID to Service Now in email or some other way to match SNOW ca...

Re: UCCX session-id as a call variable

Created by in Contact Center
06-25-2021
06-25-2021
Thanks for the info. I need to do the same thing. Send session in email to match up with UCCX call d...

Re: UCCX: How to assign a skill to an agent?

Created by in Contact Center
10-26-2020
10-26-2020
import StringIOimport requestsfrom optparse import OptionParserip,user,pwd = 'someserver','admin','c...

Re: UCCX: How to assign a skill to an agent?

Created by in Contact Center
10-26-2020
10-26-2020
I figure there has been a long time. This has been answered? I just coble together some Python.

Re: Jabber SSO login with Azure AD.

Created by in Collaboration Applications
08-11-2020
08-11-2020
I have followed the instructions as in my previous post. Moved CUCM and CUC from Okta to Azure. Stil...

Re: Jabber SSO login with Azure AD.

Created by in Collaboration Applications
05-08-2020
05-08-2020
We are moving off Okta and did not renew our internet CA certs for the clusters. I just tested singl...

Re: Asterisk SIP trunk to CUCM 11.5 with pjsip

Created by in Collaboration, Voice and Video Documents
04-14-2020
04-14-2020
Alex:I haven't looked at this in a while and might not be of much help. I would try to get the Aster...

Asterisk SIP trunk to CUCM 11.5 with pjsip

Created by in Collaboration, Voice and Video Documents
11-19-2018
11-19-2018
Much of the Asterisk information on the internet is old. I looked at Asterisk again after about 10 y...

Re: Wireless Headset Hookswitch Control Enable AXL API

Created by in Management
06-11-2018
06-11-2018
This works for me. {85EAC416-8055-1FAD-68E0-5647ABA3F2E3} 1

Re: Active CTI deskphone Jabber users??

Created by in Collaboration Applications
02-17-2018
02-17-2018
I had a similar question... I need a list of users that control their phones with the Jabber client....

Re: How do I determine which users are logged into the Jabber CTI phone control feature?

Created by in Other Collaboration Subjects
02-17-2018
02-17-2018
#Python script to accumulate set of open CTI devices pulled from RISService70 when script is run sev...

Re: How do I determine which users are logged into the Jabber CTI phone control feature?

Created by in Other Collaboration Subjects
02-15-2018
02-15-2018
I pulled phone device names and associated users from bulk export. I put the phones and users in a p...

Re: How do I determine which users are logged into the Jabber CTI phone control feature?

Created by in Other Collaboration Subjects
02-13-2018
02-13-2018
We are a WebEx messenger shop here. I do not have on prem Jabber Messenger.
Public Statistics
Date Registered ‎08-29-2009 08:16 AM
Date Last Visited ‎08-06-2021 07:11 AM
Total Messages Posted 44
Total Helpful Votes Received 25
Helpful Votes Given To