Much of the Asterisk information on the internet is old. I looked at Asterisk again after about 10 years since the last time.
I needed an auto dialer for my CUCM 11.5 cluster. Here is a working pjsip.conf for the SIP trunks and extensions.conf....
Is there a log, api, or SQL query that would indicate which Jabber users have CTI phone control logged in and working? I am working change control to enable SSO and need to know who would require a Jabber client reset.
I have an existing Python script to change call forward all destination that was reliable on a prior CUCM version but is unreliable on CUCM 11.5. The number appears updated in the GUI but the calls fail as if the number is undefined. Toggling the cal...
Can I provide WebEx Meeting Server service without IRP? If the answer is no, Why? Why can I not just expose WebEx user interface to internet through the firewall?
I have VCS Expressway configured for MRA. I have internal PC clients with LDAP directory access and BYOD iPhone with BDI directory access. What do I need to do to get directory access through the VCS Expressway from the internet?CUCM 9.1.2.12901-3C...
I believe this is covered in the technote SAML SSO Microsoft Azure Identity Provider If not, you can generate a certificate anywhere as this is just to encrypt the communications. Simple non technical answer. I believe we just generated a cert with...
Sure. This might be syntax to keep things clean and correct in regards to variables or some convention. I can't claim my variables are clean and consistent and would not want to show any more than that. I can say changing those names a bit might m...
I believe my dumbed down version is easirer to follow. Create the two variables Session and Identifier of the correct type.Session type variable accepts an array from UCCX. You then split the Identifier item off to the Identifier long variable for ...
I just simply want to send the session ID to Service Now in email or some other way to match SNOW calls with UCCX calls. So call time, agentid, and session id are sent and generate SNOW calls. Thanks. UCCX is sending the email with the information...
Thanks for the info. I need to do the same thing. Send session in email to match up with UCCX call detail records. Dumbed down Create variable Type: Session called SESSION in my case. Create variable IDENTIFIER type long. GetContactInfo to assig...