Dears, I am trying to configure Native media recording on Cisco VG 450 analog gateway.I have followed the below configuration listed under the following link to do SIPREC recording on the FXS port:https://www.cisco.com/c/en/us/td/docs/routers/access/...

Hello, One of our customers has UCCX 11.6SU2 (ES01) in HA mode.Last month he had an issue on CUIC where CSQ historical reports were running really slow (around 15 min). But then the problem got aggravated by the report staying in loading state withou...

hello Everyone,   can anyone explain what is the advantage of using CUPS or CUSP over dialer in UCCE comprehensive deployment to distribute incoming calls from voice Gateway to CVP call servers? Also would like to know if there is an advantage of usi...