About Julie Oblak

Julie Oblak · 02-10-2022

I have tried to find Extension Mobility - 'Please try to login again (201) ERROR' and do not see any content about this specific error. We have been using EM on our clusters for many years and have over a hundred people utilizing this successfully. ...

Julie Oblak · 04-10-2020

I have been updating my holiday.xml files for years now so they are known working from last year. I updated them so today was a holiday. It did not work and I am wondering if there is something that the format does not like for this year 2020? Thi...

Julie Oblak · 03-30-2016

I need to know if the 78xx and 88xx series phones are compatible with CallManager 8.6. I am not finding anything that states that they do but we are using them on our live system successfully and want to be sure of support in the event that there ar...

Julie Oblak · 02-09-2016

We recently started using 7841 & 7861 phones for our contact center agents. When they try to transfer an inbound ICD call directly to voice-mail it fails. Transferring all other non-ICD calls directly to voice-mail work just fine. We have many othe...

Julie Oblak · 03-24-2023

We just upgraded to cucm 12.5 and now have the same issue. IP Phone ==> CUCM SIP trunk ===>3rd party server ===>Script DN and when the call is delivered the person at the phone hears the double ringer.

Julie Oblak · 12-27-2022

We are getting the exact same RTMT alerts. Our calls are recording successfully but when I get these I open the recording and can see that they have put the caller on Hold almost 100% of the time. It continues to record call during the Hold and even...

Julie Oblak · 12-21-2022

I'm so sorry but I can't find a good example. We have been off uccx for quite a few years now and I think most of the files that we had were on the servers and would have been lost once we decommissioned them.

Julie Oblak · 11-28-2022

12/24/200912:0023:5912/25/200900:0023:591/1/201000:0023:595/31/201000:0023:597/5/201000:0023:599/6/201000:0023:5911/25/201000:0023:5912/24/201000:0023:5912/31/201000:0023:595/30/201100:0023:597/4/201100:0023:599/5/201100:0023:5911/24/20110:023:5912/2...

Julie Oblak · 11-28-2022

We are a large health care facility and do have departments that work on holidays. Many times their hours are limited on the holiday.

Member Since	‎01-31-2011 10:59 AM
Date Last Visited	‎03-20-2024 12:30 AM
Posts	28
Total Helpful Votes Received	6

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User Activity

Extension Mobility - Please try to login again (2) ERROR

UCCX 2020 holiday.xml

CallManager 8.6 phone compatibility

Transferring calls from attendant console direct to voicemail using a 7861 fails.

Re: Double ring tone heard over SIP trunk

Re: RTMT Alert recording Call Setup failed

Re: UCCX 2020 holiday.xml

Re: UCCX 2020 holiday.xml

Re: UCCX 2020 holiday.xml