About EU UC Support

EU UC Support · 11-08-2022

Hi, Anyone can help me with locating roll back cop sgn file for Cisco CUIC 11.6.1 ES23 please. I have searched on https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/EngineeringSpecials/rcct_r_cc-engineerin...

EU UC Support · 10-08-2020

We have an application built on the same lines as non-gadget finesse application using jabberwerx.js which is part of Cisco CAXL library released as part of CUP (CAXL version: v2014.04) and noticed that jabberwerx.js has following as part of its code...

EU UC Support · 10-29-2019

Hi, After reading a number of different articles, bug notes and field notifications, I am still slightly confused with the issues caused by the DST changes.The majority of articles refer to CUCM and my understanding is that pre v10.5, a COP file uplo...

EU UC Support · 05-05-2017

Hello TeamOur developers would like to gain access to the source files/directories from the Finesse Admin server as per the screen print below. <gadget>/desktop/gadgets/CallControl.jsp</gadget><gadget>/3rdpartygadget/files/gadgets/IDandV/IDandV.xml<...

EU UC Support · 09-02-2016

has anyone performed the migration from CTS-Manager to TMS and TMSXE before? i am trying to get advice from someone who has done it before to know whether its worth doing the trial import of the data or whether to just go straight for the actual imp...

EU UC Support · 06-12-2026

Have you tried 17.15.5 as the bug seems to be fixed in SMU APSP?

EU UC Support · 05-09-2023

Hey Dustin, we're currently hit with the bug but on the report is only mentions we need to "reload ISE server". Do you know if this is all of the nodes? Just the PSNs? Thanks

EU UC Support · 10-21-2020

What do you mean "...this is routed to a switch..."?Did you make sure NAT exemption is applied for the traffic between the management interface and AnyConnect clients pool?

EU UC Support · 09-13-2018

Hi All, This is related to the same problem where we're trying to add expansion module CP-8800-A-KEM= 28 Button with Cisco 8861 and getting error on the phone "Disabled by Admin". Where as 36 Button Module is working fine with the same phone. ...

Re: Export/Import user variables in UCCE · 01-17-2018

So only manually or using windows automation apps(doing copy/paste operation for you)?

Member Since	‎12-27-2007 08:51 AM
Date Last Visited	‎07-16-2026 01:02 AM
Posts	98
Total Helpful Votes Received	25

User Statistics

User Activity

Cisco CUIC 11.6.1 ES23 roll back cop sgn file

CAXL Library - jabberwerx.js code is setting Date.prototype.toJSON()

DST Issue Clarification...

Source File Query on Finesse Server

CTS Manager to TMS and TMSXE

Re: SDA Wireless Connectivity Issues

Re: ISE 3.1 certificate issue

Re: How to manage (ssh/https) a cisco asa fom vpn anyconnect

Re: 8865 Key Expansion Module not powering up

Re: Export/Import user variables in UCCE