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Course Summary:This course provides audience an extensive knowledge on Cisco Unified Contact Center Express and we will cover from basics. We will go through the tasks typically performed during contact center deployment and this course consist of 60...
Hi,I'm evaluating CPC Assurance Advanced 10.5.1.53684. I have installed a CUCM 8.6.2 with two nodes and tried to discover the Cluster in CPCA and found that it was not able to discover the Publisher properly. I tested all the credentials and they su...
Hi All,I have a setup where I could not force G711 Codec for inbound PSTN calls between GW and IP Phone. Please find the call flow below.PSTN-->-->[FXO]GW-->--SIP-TRUNK-->-->CUCM-->-->IP PhoneBoth GW and IP Phone are using Same Device Pool in CUCM an...
Hi All,I have setup WAV file notification in Unity Connection 8.5 for a User. I have configured in User's Message Action to Accept and relay the Voice mail to a Email ID and I have also configured the same email in Notification device under SMTP. I'm...
Hi All,I'm trying to configure a LDAP directory is CUCM. I manually added a OU in AD and trying to sync that OU with CUCM user base but it is throwing error in CUCM stating wrong LDAP User Search Base. I'm able to add the default "Users" OU but not t...
Its not incomplete entry. Static NAT translation in the Running-config shows like that in NAT translation table.
Example:
ip nat inside source static 10.10.10.4 172.16.6.14
router# show ip nat translation
Pro Inside global Inside local Ou...
This is very much possible that the Voice Gateway which are facing internet get these kind of Toll Fraud calls and the built in Toll Fraud app is the best way to block those calls and other methods we can use are ACL which will drop those calls as so...
Yes, you are correct and Switch will not push 30W.
Regarding the VLAN setting you can refer the below URL for 7962 and 42 Phones and you can also refer the Administration Guide for the model of the phone you are interested.
http://www.cisco.com/c/e...
Seems like Toll Fraud attempts to your GW. I see that call was blocked by TOLLFRAUD_APP in IOS and you do not have to worry *Nov 5 08:43:12.547 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search: Try with the demoted called number 900442476980...
