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Kasiraman S
Level 1
Level 1
Member since ‎01-23-2010
‎09-11-2017
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User Statistics

  • 119 Posts
  • 13 Solutions
  • 50 Helpful votes Given
  • 95 Helpful votes Received
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70 Discussion Posts
60 Replies
40 Discussion Posts
40 Helpful Vote
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50 Helpful Vote
5 Discussion Posts
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50 Discussion Posts
30 Replies
Certifications
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

User Activity

Learn Unified CCX from Basics

06-19-2015
Course Summary:This course provides audience an extensive knowledge on Cisco Unified Contact Center Express and we will cover from basics. We will go through the tasks typically performed during contact center deployment and this course consist of 60...

CPC Assurance - Not able to Discover CUCM 8.6.2 Properly

10-27-2014
Hi,I'm evaluating CPC Assurance Advanced 10.5.1.53684. I have installed a CUCM 8.6.2 with two nodes and tried to discover the Cluster in CPCA and found that it was not able to discover the Publisher properly.  I tested all the credentials and they su...

Forcing G711u/aLaw for Inbound PSTN calls

03-30-2012
Hi All,I have a setup where I could not force G711 Codec for inbound PSTN calls between GW and IP Phone. Please find the call flow below.PSTN-->-->[FXO]GW-->--SIP-TRUNK-->-->CUCM-->-->IP PhoneBoth GW and IP Phone are using Same Device Pool in CUCM an...

UC 8.5 Notification Issue

02-20-2012
Hi All,I have setup WAV file notification in Unity Connection 8.5 for a User. I have configured in User's Message Action to Accept and relay the Voice mail to a Email ID and I have also configured the same email in Notification device under SMTP. I'm...

CUCM - LDAP Directory Issue

02-15-2012
Hi All,I'm trying to configure a LDAP directory is CUCM. I manually added a OU in AD and trying to sync that OU with CUCM user base but it is throwing error in CUCM stating wrong LDAP User Search Base. I'm able to add the default "Users" OU but not t...
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Community Statistics
Member Since ‎01-23-2010 07:40 AM
Date Last Visited ‎09-11-2017 02:30 AM
Posts 119
Total Helpful Votes Received 95