About Ken Douglas

Ken Douglas · 07-31-2012

Hello:We have Unity Connection 8.6 installed and have the Exchange Calendar integration working. From a TUI our users can now get their calendar events, accept or decline meetings, and contact organizers and participants. All really cool. I see th...

CUCM User PIN Management · 04-05-2012

Hello:We're running CUCM version 8.5 and we're starting to rely on Extension Mobility to reduce the costs of our Moves, Adds, and Changes. One problem we're seeing is PIN management. We'd like to assign individuals unique PINs that would be treated...

Ken Douglas · 10-08-2010

Hello:We have a call center where the managers are keenly interested in using Unified Mobility (single number reach) using their mobile phones as remote destinations. Being a call center, every phone in the complex has the same external number mask ...

Ken Douglas · 09-09-2010

Hello:We have a Unity 7 installation that uses our corporate Exchange 2007 system as the message store (Unified mode). My Exchange administrator is getting ready to install Exchange 2007 Service Pack 3. I've determined that Unity 7 with Exchange 20...

Ken Douglas · 07-05-2010

Hello:Anyone have any experience with Unified Mobile Communicator (Communications Manager 7.1(3)) and the BlackBerry Curve 8530? Its not listed in this document:http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/CUMA_CUMC_Compatibility_Matrix.html#w...

Ken Douglas · 09-28-2012

Thank you for posting this video. We moved our SX20 system from one location to another (different VLAN). Previous engineer had set a static IP on the touch screen. In the new IP space all the screen displayed was Connecting... and would never con...

Ken Douglas · 09-13-2012

We're having the same issue. SIP attached voice gateways with PRIs to the local PSTN. Every call generates a link up or link down trap. I need to know if the layer 3 construct (the D-Channel) is up or down but I don't really care about the B-Chann...

Ken Douglas · 09-07-2012

Hi Rsaurer:We have a number of 1040 Sensors deployed and monitor them via Cisco Unified Service Monitor (we're in the process of moving from version 2 to version 8). The document:http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps65...

Ken Douglas · 08-27-2012

My IT Governance organization is also struggling with this question. Not only with external federations but also with other versions (such as Jabber for iPad, Android, etc.). Would love to know the answer!Ken (different Ken).

Ken Douglas · 05-25-2012

Ugh... probably not going to happen given yesterday's annoucementhttp://blogs.cisco.com/collaboration/empowering-choice-in-collaboration/I hope that Cisco will move many of the features to the iPad and other Android tablets. We love the idea of bein...

Member Since	‎01-31-2006 03:27 PM
Date Last Visited	‎08-25-2021 12:34 AM
Posts	72
Total Helpful Votes Received	5

User Statistics

User Activity

Unity Connection Speech Connection for Calendar Interaction

CUCM User PIN Management

Single Number Reach and External Number Masks

Unity 7 and Exchange 2007 Service Pack 3

Unified Mobile Communicator & Blackberry 8530

Re: Resetting the Cisco TelePresence Touch 8" to Factory Defaults

SIP Gateway Sending SNMP Trap Communication Link Down for all IS

Cisco 1040 sensor

Jabber File Transfer to External Federations

Cisco Cius : Upgrade from Android 2.2 to 4.0