Hello. We are developing a widget to get a personalized stat which is showing to the agent when there is call queued to him via preferred agent node. To make this stat we are using a global variable with reporting chekbox so that writes it writes inf...

HelloWe are using several CUCM/CUC clusters. They are managed by single PLM server and we have shared prod licences.Now we need to build a dedicated CUCM cluster to test new features. We will order NFR licenses to manage that as we need a permanent l...

Hello.I see a very strange behaviour when I try to send my calls out to PSTN E1.My call flow is CUCM --sip trunk-- GW1 --sip -- GW2 --E1 -- PSTN.I clearly see that call reached gateway2 and than routed to E1, sometimes I can see 1 second ringing on t...

Hello, guys.   Sorry if this topic is a duplicate, but I really haven't found clear solution for my question.   I want to setup load balancing to UC application pairs. Including CUIC, CUCM, Finesse, CUP, CUC.   I have set Haproxy solution with pass-t...