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sky_voice
Level 1
Level 1
Member since ‎08-09-2010
‎08-18-2017
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  • 48 Posts
  • 1 Solutions
  • 28 Helpful votes Given
  • 0 Helpful votes Received
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40 Discussion Posts
5 Discussion Posts
30 Replies
30 Discussion Posts
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10 Discussion Posts
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1 Accepted Solution

User Activity

UCCX 8.5 and auto call recordings

08-05-2013
Hello friends,Based on the document, https://supportforums.cisco.com/docs/DOC-12335  I have enabled the auto recording in our small contact center express environment. It works pretty great, however sometime I am observing that, two of the agents are...

SRST and PRI selection for specific phones

07-10-2013
Hi,We are using CUCM 8.6 with MGCP Gateway.Question:In SRST mode, if a single gateway has two PRI's. then can we select a specific phone to choose specific PRI'sWe have situation, where two departments in the same building using the same gateway. but...

How to customized GUI of Unity Connection CiscoPCA or CUCM ccmuser?

03-13-2013
Hello,Has anyone customized GUI portal of Unity Connection Cisco PCA or CUCM ccmuser GUI ? We have certain requirement where we want to disable specific functions for end users.Thanks..

External storage for Unity Connection 8.X

12-28-2012
Hello folks,Can we use external storage for storing voicemails of Unity Connection server.Regs,Sky

internal dialling in SRST mode

11-22-2012
I have 10 digit DN's, I am trying to configure 3 digit internal dial translations, when in SRST mode.e.g. phone registered as 123-4567-890 and someone internally dial as 890 it should go through...I have tried to configure translation rules and teste...
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Member Since ‎08-09-2010 09:42 AM
Date Last Visited ‎08-18-2017 04:03 AM
Posts 48