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- About daniel.bloom
07-10-2019
Stats
Member since
07-28-2007
95
Posts
67
Helpful
7
Solutions
Created by
daniel.bloom
in Other Data Center Subjects
in Other Data Center Subjects
07-03-2019
05:13 PM
07-03-2019
05:13 PM
Did you ever find out how to change a device hostname in DCNM?
... View more
Created by
daniel.bloom
in Wireless and Mobility
in Wireless and Mobility
06-15-2019
05:27 PM
06-15-2019
05:27 PM
Hi, Thank you for the quick response. Can you provide a link for where the screenshot came from?
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Created by
daniel.bloom
in Wireless and Mobility
in Wireless and Mobility
06-14-2019
04:50 PM
06-14-2019
04:50 PM
Can anyone confirm if the 2802i APs support OfficeExtend (OEAP) mode? Looking at the deployment guide for the 1700/2700/3700 APs states: All the standard modes are supported: Local mode Flex Mode OEAP Mode https://www.cisco.com/c/en/us/td/docs/wireless/technology/apdeploy/8-0/Cisco_Aironet_3700AP.html However looking through the 2800/3800 AP deployment guide there is no reference to OEAP. https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-3/b_cisco_aironet_series_2800_3800_access_point_deployment_guide/b_cisco_aironet_series_2800_3800_access_point_deployment_guide_chapter_01.html The OfficeExtend solution page and the WLC configuration guide both state the following: " All the supported indoor AP models with integrated antenna can be configured as OEAP except the AP-700I, AP-700W, and AP802 series access points."
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- Tags:
- oeap
Labels:
Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-24-2018
02:42 PM
01-24-2018
02:42 PM
Technically all this customers Smart Care contracts expired last year and were renewed as a combination of solution support and SNTC, so I actually thought this would be a SNTC customer now given the migration that happened in December.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-24-2018
02:09 PM
01-24-2018
02:09 PM
This was the response I got from TAC:
I do not believe the contract provided on the case is one of the supported SMART ASSIST TAC support for SMART CARE. However in any case I will open an exception because we believe we found a major problem with all the uploads for SC not only this one. It seems that with the migration of servers all Smart Care uploads are going into the NG servers and not processed correctly into your accounts portals. It is a major problem because at this time point in time Smart care do not support it and only support 3X. We will engage with developers and keep you posted.
It would appear to be a backend issue. They are also suggesting that this community is the only place for obtaining support if you don't have a Smart Assist contract, which SmareCare, now SNTC, does not come with.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-23-2018
02:10 PM
01-23-2018
02:10 PM
Could it have something to do with the fact that the inventory section shows 0. I remember specifying an inventory value when I created the certificate for the CSP Collector but I don't see that inventory name as an option within the customer selection screen.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-23-2018
02:07 PM
01-23-2018
02:07 PM
I have definitely selected the right customer.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-23-2018
02:06 PM
01-23-2018
02:06 PM
No, it shows no data in this section.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-23-2018
02:03 PM
01-23-2018
02:03 PM
It shows me the Smart Care header but no inventory or customer data.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-23-2018
01:58 PM
01-23-2018
01:58 PM
It does look like I'm in the right portal, as it shows Smart Care in the top left hand corner. Thanks for checking to see if there is a backend issue.
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-23-2018
01:46 PM
01-23-2018
01:46 PM
The Smart Care Portal redirects you to the SmartNet Total Care portal. You also get the below message stating that you will be redirected. How would I check the old Smart Care portal? Do I have to do anything to migrate the data to the new portal?
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Created by
daniel.bloom
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-22-2018
02:21 PM
01-22-2018
02:21 PM
I have recently installed a new CSP Collector 2.7 and registered it successfully to the SNTC Portal. I've run a data collection a week ago, which reported a successful upload within the CSP logs however I do not see anything within the upload processing section of the portal. Can someone a Cisco check the backend to see if the upload is present or if there is an issue?
Job Log:
Job Running Upload INITIALIZING: RUNNING Upload INITIALIZING: SUCCESSFUL Upload SELECTING_DEVICES: RUNNING Upload SELECTING_DEVICES: SUCCESSFUL; Other Details: 287 devices selected Upload SEGMENTING: RUNNING Upload SEGMENTING: SUCCESSFUL Upload EXPORTING: RUNNING; Directory: exportdata; Other Details: Min_VSEM_1516166575508.zip Upload EXPORTING: SUCCESSFUL; Directory: exportdata; Other Details: Min_VSEM_1516166575508.zip Upload UPLOADING: RUNNING; Certificate: CSP0009032808; Directory: exportdata; File: Min_VSEM_1516166575508.zip Upload UPLOADING: SUCCESSFUL; Certificate: CSP0009032808; Directory: exportdata; File: Min_VSEM_1516166575508.zip; Other Details: SUCCESS Upload CLEANING_UP: RUNNING Upload CLEANING_UP: SUCCESSFUL; Other Details: CSP0009032808: SUCCESS Job Completed
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- Tags:
- Smart Care
Labels:
10-13-2016
09:04 PM
That command only seems to show the ephemeral-max ports. Any other suggestions?
Router#sh ip ports ? ephemeral-max Show maximum limits for ephemeral ports on IOS Router#sh ip ports ephemeral-max Maximum limit for Ephemeral ports on IOS: 65535
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09-06-2016
06:11 PM
I'm seeing this same issue also with an iPhone paired to an 8845. Did you have any luck sorting out the issue?
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Created by
daniel.bloom
in IP Telephony and Phones
in IP Telephony and Phones
09-28-2015
05:25 AM
09-28-2015
05:25 AM
Turns out this is caused by a bug in IOS. CUBE needs to be running IOS 15.5(3)M or later to correctly handle the PAI header for connected party information.
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Created by
daniel.bloom
in Other Data Center Subjects
07-03-2019
07-03-2019
Did you ever find out how to change a device hostname in DCNM?
Created by
daniel.bloom
in Wireless and Mobility
06-15-2019
06-15-2019
Hi, Thank you for the quick response. Can you provide a link for where
the screenshot came from?
06-14-2019
Can anyone confirm if the 2802i APs support OfficeExtend (OEAP) mode?
Looking at the deployment guid...
01-24-2018
Technically all this customers Smart Care contracts expired last year
and were renewed as a combinat...
01-24-2018
This was the response I got from TAC: I do not believe the contract
provided on the case is one of t...
01-23-2018
Could it have something to do with the fact that the inventory section
shows 0. I remember specifyin...
01-23-2018
It does look like I'm in the right portal, as it shows Smart Care in the
top left hand corner. Thank...
01-23-2018
The Smart Care Portal redirects you to the SmartNet Total Care portal.
You also get the below messag...
01-22-2018
I have recently installed a new CSP Collector 2.7 and registered it
successfully to the SNTC Portal....
10-13-2016
That command only seems to show the ephemeral-max ports. Any other
suggestions? Router#sh ip ports ?...
09-12-2016
Hi Bobby, Have you selected the IM&P SIP trunk in the service parameter
"IM and Presence Publish Tru...
Public Statistics
| Date Registered | 07-28-2007 05:25 PM |
| Date Last Visited | 07-10-2019 05:13 PM |
| Total Messages Posted | 95 |
| Total Helpful Votes Received | 67 |
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| 5 | |
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| 3 | |
| 5 |
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Helpful Votes From
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