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Hello, I would like to know if it is possible to prevent users from using the transfer softkey while they are listening to their VM. I would ideally like to prevent users from transferring the VM call to another number whether it is internal or exter...
Have a look at Feature Control Set list in ICM config manager. It does not give you the same level of granular control as PCCE, but it may do what you are looking for.
Is this what you are looking for? https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/63710-multi-csqs-call.html
Hi Slavik,
I ran into the same RDP failure using a WIN 7 PC after upgrading to 11.6. Turns out there is a blurb in the PCCE upgrade guide on which MS update is required to fix this, but I have found nothing in the UCCE guides. Here is what the PCCE...
Please check the following:- MSSQL is listening on 1433- Hostname of db or IP can be resolved and is reachable from CUIC- The account provided has access to the DB