Is there a way to show the CSQ Name when the phone is ringing an Agent so they know what queue the call is coming from?  I have agents in multiple queues and they need to greet the customer a different way depending on the queue.  They do see the que...

Does anyone have the downloaded version of the IP Phone tutorials that were on Cisco's Website.  Cisco has removed these because of Java and they are no longer available.  Below is the link where the tutorials were located.  I am looking for the 7800...

I am implementing a new mpls network that has an existing mpls network running bgp.  So I have the new setup with a new BGP AS # and I have routing working on this AS.  What I need to do is take those routes and redistribute them into the existing BG...

I have a IPS 4260 that has stopped getting the auto signature updates.  I get the file is found from Cisco, but the following error.  package download failed: Not enough storage space to download package file.How do I free up storage space to downloa...

I have a customer that is moving from their UCM 7.1 to a BE6K.  The have ucss/esw and I cannot figure out how to migrate their current licenses on UCM.  They are getting new hardware, so it is not a upgrade to the existing servers.  Also is there a w...