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Falco_Lombardi
‎10-21-2020
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Member since ‎02-26-2019
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Can an IPCC Extension be on a desk phone and a Device Profile?

Created by in Contact Center
07-29-2020
07-29-2020
Can an IPCC Extension be on a desk phone and a Device Profile? Want to know if the users can login t...

Remove PVDM4 Config from Router

Created by in Routing
07-23-2020
07-23-2020
We have a new router and need to remove the PVDM4 config. Been using a copy and paste of the config ...

Re: What are the maximum number of IVR Ports with 400 Premium Seats in UCCX?

Created by in Contact Center
07-15-2020
07-15-2020
Ok so we have a 400 Agent License and we only get 400 IVR Ports?

What are the maximum number of IVR Ports with 400 Premium Seats in UCCX?

Created by in Contact Center
07-15-2020
07-15-2020
What are the maximum number of IVR Ports with 400 Premium Seats in UCCX? We have 400 Premium Seats a...

Cannot make internal calls while in SRST

Created by in IP Telephony and Phones
05-18-2020
05-18-2020
Cannot make internal calls while in SRST. We pulled the WAN cable at a site and the phones at that s...

No caller ID on incoming calls while in ESRST

Created by in Other Collaboration Subjects
05-05-2020
05-05-2020
No caller-ID on incoming calls while in ESRST. The incoming calls show "Unknown." Router is a Cisco ...

Does changing NTP on UCCX affect users in Finesse?

Created by in Contact Center
05-01-2020
05-01-2020
Asking if changing NTP on UCCX affects users currently logged into Finesse. Their one NTP wass unrea...

Re: Can Jabber show which line is ringing?

Created by in Other Collaboration Subjects
04-23-2020
04-23-2020
We're using Jabber Version 12.6.1.34405 Build 284405

Can Jabber show which line is ringing?

Created by in Other Collaboration Subjects
04-22-2020
04-22-2020
Can Jabber show which line is ringing? Have a client that has two lines in Jabber and the banner tha...

Re: Can you generate a report for specific extensions in Call Manager/CDR?

Created by in IP Telephony and Phones
01-23-2020
01-23-2020
Meant to say "Can you schedule daily reports for specific extensions in Call Manager/CDR?" Staff wan...

Can you schedule daily reports for specific extensions in Call Manager/CDR?

Created by in IP Telephony and Phones
01-23-2020
01-23-2020
Can you schedule daily reports for specific extensions in Call Manager/CDR? Cisco Unified CM Adminis...

Re: UCCX Contact Dispostion 1?

Created by in Contact Center
11-15-2019
11-15-2019
Attached are the steps generated by the CLI.

Re: UCCX Contact Dispostion 1?

Created by in Contact Center
11-14-2019
11-14-2019
From the logs now, taking a second look at it, these generated before I made the 1000 to 1500 change...

Re: UCCX Contact Dispostion 1?

Created by in Contact Center
11-14-2019
11-14-2019
I take that back. Attached is the output from the max steps. The odd thing is I increased it to 1500...

Re: UCCX Contact Dispostion 1?

Created by in Contact Center
11-14-2019
11-14-2019
Thank you for this. Going to look at it now and let you know the findings.
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Date Registered ‎02-26-2019 09:46 PM
Date Last Visited ‎10-21-2020 12:11 AM
Total Messages Posted 19