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Dear Expert,Hope all is well.One of cisco route 2921 reboot it unexpectedly and upon checking, we find out below result:cisco router reload reason bus error at PC 0xB0D0B0D, address 0x0.the firmware version: c2900-universalk9-mz.SPA.157-3.M8.binthank...
Dear Expert,One of my client is using Cisco UCCX12.5 for Predictive Outbound calling. is there any way to set the limit of connected calls in predictive campaign so each agent will receive the selected numbers of connected calls which will save numbe...
Dear experts, Please advise me that how can i configure G711 codec for internal calls and G729 for external calls. The reason is, Conference now is not working and i found that it will work on G711 codec but currently i am using G729 in my network. ...
Hi, we added the RAM module 2GB but error still remain but now we are moving to hardware upgrade to checki need one suggestion which is creating the confusion. As per attached snapshot, kindly confirm is it available or use memory because due to mult...
Scenerio:We have 80 Agents using outbound predictive dialing using SIP line. UCCX 12.5Question:1- Each agent receive 100+ calls. is there any way to control the calls like each agent should receive only like (50 to 80) number of calls ?2- is it possi...
Dear David, It does make sense, when we talk about minutes consumption and data management.i am doing some testing as per suggested by @Jonathan Schulenberg and will share the result later.Thanks everyone.