Level 1
Level 1
Member since ‎04-11-2016

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  • 66 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 5 Helpful votes Received
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HiWe have problem with cisco finesse. While having CAD, we could define timer action and after 1 minute could change the agent state from not ready to ready. Is it possible to have such a feature in finesse to change Ring No Answer ( Not ready) state...
Hi I need to understand which extension answered a call if I transfer a call to a hunt pilot using call consult transfer feature. I know that I can retrieve it if I use other features such as CSQ and get user info component, but I want to use hunt pi...
Hi,   I'm a new technician in a company and they have UCCX Premium version 10.6, I was wondering how can I find if their CUIC is also premium or standard?   Best Regards
Hi I need to have the records of the mediasense in another server. Is there any solution to export the records and save them in another server with meaningful file name? for example the file name contains the directory number who answered the call. T...
HiWe have configured  SIP Trunk recently and have problem while creating inbound call from PSTN. We have used the command "debug voip dialpeer detail " inorder to make sure that our dial-peers function fine. I think my configurations from vgw-CUCM is...
Community Statistics
Member Since ‎04-11-2016 02:49 AM
Date Last Visited ‎06-13-2020 07:05 AM
Posts 66
Total Helpful Votes Received 5
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