Voice Systems and Accessories - Small Business

We have 11 Cisco IP Phone SPA504G handsets set up with a Hosted PBX VoIP system. We are having issues with one of the handsets (not noticed on any of the others yet), that when using the speaker phone mode the internal callers voice is intermittently...

I am trying to set up a Cisco SPA504G in my home office. When it is connected directly to the Zoom Cable Modem all is fine, I can make calls, people can hear me and I can hear them. Now the problem, When I connect it to my Apple Airport Extreme... I ...

Follow up on an old forum, issues with transferring a call when a 2nd call is coming in on the SPA5XX phones , answer and ignore or the only options, the last post I found was from 8 months ago:"I see they logged it in as priority 6 enhancement.....I...

I have a cisco SPA504G with a 32 button attendant console. I need help reprogramming the 32 buttons because I have old numbers programmed in them and I would like to update some and unused other buttons. I have not been able to find any tutorial on y...

I am using an unlocked SPA504G 4-Line IP Phone.It is currently loaded with firmware 7.5.2 (H/W 1.0.4)I was looking to upgrade to the latest FW version, which I found at the following location: IP Telephone Firmware-7.5.7When I run this update, everyt...

I purchased a used Cisco IP Phone #SPA504G. I tried to set up configuration with RingCentral to activate phone, unfortunately they couldn't "get in touch with interface of phone". They tried everything on their end. Any info regarding getting this is...

Good Day,I am having a DNS related issue with SPA5xx phones behind a RV042 router.  The router fails over properly each time.  The phones do not grab the new DNS information from the router while in fail-over or fail-back.  I believe this is due to t...

when i nmap port 5060 on this phone it shows closed. I don't see a way to open the port through the web interface. the phone is registered to the pbx via this port and it is not blocked by firewall/router. How to i go about opening this port on the p...

Hi, I'm working with a network of 80+ Cisco SPA504G IP Phone's and am trying to find a way to monitor them. They don't have SNMP (I'd be interested to know why, if anyone can shed some light on that!). We use Nagios to monitor our network infrastruct...

Hello, we use the above phones on an IP systemDo you know whether we can set up call record on these and is there an additional cost?

Hello,I'm using SPA3102 for almost a year and since the beginning of my experience with this product I keep having annoying reboots of the unit every hour or so. The reboots are not predictable, they happen randomly. Of course, connections get broken...

Hi, One of the customers we support has requested a better solution for the reception to handle incoming calls.Reception phone is  a 7962 and set up with 5 lines/ephone-dns . When the reception is busy the other calls go to the lines but just keep ri...

We had a technician  unplug a SPA504G  will provisioning and Ugrading Firmware.I downloaded the SOS Utility for the Solution.But the Device will not go out of SOS mode. For me use the utility https://supportforums.cisco.com/document/37666/spa50xg-ip-...

I am unable to find any detailed technical specs on the UC520.I am trying to find out if the UC520 is able to support the following:1) HSRP2) EIGRP3) GRE/IPSEC VPN Tunnels4) How many VLANs?Can anyone point me to documentation that lists that it suppo...

Hi:My PAP2T unit is blinking SOS signal which means firmware corruption. I have no web interface or IVR, but I can ping the device.I have tried Sipura firmware recovery softwares (rec2k and rec3k) which didn't work (I get the message "Upgrade failed:...