Advanced Troubleshooting Access Role

[eduardo_viero]

Hi all!

Does anyone know if a user can have both roles as Full Administrator and Advanced Troubleshooting Access Role at the same time?

Thank you.

[Maren Mahoney]

From the page: Assign Organization Account Roles in Control HubAssign Organization Account Roles in Control Hub 

"Full administrators can assign the Advanced Troubleshooting Access role to another full administrator, read-only administrator, or support administrator within their organization. Full administrators can’t assign the Advanced Troubleshooting Access role to themselves. Another full administrator must assign the role to them."

So @Stoyan Stoitsev is correct that you can have both roles, but you can't assign the ATA Role to yourself.

Maren

[Stoyan Stoitsev · Accepted solution]

Yes you can however you can't give yourself additional admin priviledges. You have to ask another admin to give you the required rights.