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Advanced Troubleshooting Access Role

eduardo_viero
Level 1
Level 1

Hi all!

Does anyone know if a user can have both roles as Full Administrator and Advanced Troubleshooting Access Role at the same time?

Thank you.

1 Accepted Solution

Stoyan Stoitsev
Level 8
Level 8

Yes you can however you can't give yourself additional admin priviledges. You have to ask another admin to give you the required rights.

View solution in original post

2 Replies 2

From the page: Assign Organization Account Roles in Control HubAssign Organization Account Roles in Control Hub 

"Full administrators can assign the Advanced Troubleshooting Access role to another full administrator, read-only administrator, or support administrator within their organization. Full administrators can’t assign the Advanced Troubleshooting Access role to themselves. Another full administrator must assign the role to them."

So @Stoyan Stoitsev is correct that you can have both roles, but you can't assign the ATA Role to yourself.

Maren

Stoyan Stoitsev
Level 8
Level 8

Yes you can however you can't give yourself additional admin priviledges. You have to ask another admin to give you the required rights.