Webex Administration

Currently, there is an unprecedented increase in remote working happening around the world due to circumstances resulting from COVID-19 (Coronavirus disease).  Cisco, like many of you, are planning responses to the situation, which includes helping o...

Hello Team As it's known for the recent WebEx desktop versions the support for media quality file Wbx_AudioVideoStatisticsData.csv was removed.I'd like to ask Cisco to consider bringing it back. This would greatly help the relevant IT personnel to qu...

In Microsoft Exchange Online there is a drop-down option when creating a meeting in the calendar called "Add online meeting". Does anyone know if it is possible to change the options provided by this on a global level for the who org? I would ultimat...

Hello,We've been struggling since the last Webex update to figure out how to make the image of our webcam video larger on the screen. It used to be able to go full screen and now is just a tiny postage stamp. We plug in a camera and have to show thin...

Hi all, I just hosted an event that had 1100 participants and I had someone email me with an issue. After logging in the user was able to join but they said that the video was not available and that a message in the top right corner saying that Unabl...

When our client tries to add a WebEx meeting (via the Outlook plug-in) when scheduling a meeting, de WebEx link isn't always added. We still the text but the green button that normally gives access to the meeting has disappeared.Any ideas how we can ...

Good morning everybody, i'm having a strange issue when i place a call using TAPIs from a CTI controlled Webex Teams device.When the call is places though the API 'lineMakeCall', my Webex Teams applications opens so many call popups my OS becomes unr...

Starting to see this on a very regular basis where when we go to troubleshoot a meeting we find that some users have the coloured lines indicating the quality while others don't. If we look a little deeper, the ones that show the coloured lines repor...

Hi! I am part of an institution with lots of children. I am moderator and I have a team and some spaces inside the team. The spaces are classes. At the beginning, I made all my students members of the team and then members of their specific class (sp...

Hi there, My team is doing the prerequisites for Split Tunnelling as we work towards our Webex Edge Audio deployment. We have submitted the required IP's according to the online Cisco documentation (https://help.webex.com/en-us/WBX000028782/Network-R...

On my webex admin site I have selected the options that require a user to enter the meeting password in order to join a meeting. The options are Enforce meeting password when joining by phone and Enforce meeting password when joining from video confe...

Greetings.I am looking for a solution to integrate webinar functionality to a website and it must be able to provide this functionality for different users whether they are giving their webinars simultaneously or not. To implement it I intend to use ...

We have a lot of users that can't follow directions so we want to completely disable the feature that allows Webex to call participants.  Is there a way to do that and if so where do I find it in the Control Hub?  Thanks in advance!