This week I found cannot connet audio during join meeting, my IT Admin found client use IP Address instead domin. So, firewall was blocked. So, my I ask webex for there are any change ?
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In Control Hub, I have a single user that I have configured Monitoring with a few Monitored Lines and few Call Parking Extensions under User > Calling > Advanced > Monitoring. This user has three 8851 devices. Now, all three phones work perfectly wi...
Hi everyone, I'm cross-posting this here from another discussion board. I'm a UX Researcher running a study on Cisco Contact Center. I'm looking for IT Administrators, on either the partner or customer side, who are involved with setting up new Con...
It appears that I have multiple installations of Webex under this directory (C:\Users\USERNAME\AppData\Local\Webex\Webex). When reviewing the contents of each, the files are very similar. Can I remove older copies in order to free up disc space? OS...
How do i edit the Feedback Confirmation email that goes out after a participant completes the post-event survey?Here is an example:We would like to edit this message if possible.Thanks,Thomas
Teams app worked fine in other network(including mobile app). I can not even login to Teams only through our customer's secure Network.But, Meeting app worked fine in the same secure network. So the reason could be that customer's network does not al...
Currently, there is an unprecedented increase in remote working happening around the world due to circumstances resulting from COVID-19 (Coronavirus disease). Cisco, like many of you, are planning responses to the situation, which includes helping o...
Webex Teams showed a green circular arrow on the left and said an update was available. Applied it and it took a few seconds.Now don't see the availability or status of any other users (and they may not see mine.)Help about shows the version as 40.11...
Hello Team As it's known for the recent WebEx desktop versions the support for media quality file Wbx_AudioVideoStatisticsData.csv was removed.I'd like to ask Cisco to consider bringing it back. This would greatly help the relevant IT personnel to qu...
In Microsoft Exchange Online there is a drop-down option when creating a meeting in the calendar called "Add online meeting". Does anyone know if it is possible to change the options provided by this on a global level for the who org? I would ultimat...
Hello,We've been struggling since the last Webex update to figure out how to make the image of our webcam video larger on the screen. It used to be able to go full screen and now is just a tiny postage stamp. We plug in a camera and have to show thin...
Hi all, I just hosted an event that had 1100 participants and I had someone email me with an issue. After logging in the user was able to join but they said that the video was not available and that a message in the top right corner saying that Unabl...
When our client tries to add a WebEx meeting (via the Outlook plug-in) when scheduling a meeting, de WebEx link isn't always added. We still the text but the green button that normally gives access to the meeting has disappeared.Any ideas how we can ...
Good morning everybody, i'm having a strange issue when i place a call using TAPIs from a CTI controlled Webex Teams device.When the call is places though the API 'lineMakeCall', my Webex Teams applications opens so many call popups my OS becomes unr...
Starting to see this on a very regular basis where when we go to troubleshoot a meeting we find that some users have the coloured lines indicating the quality while others don't. If we look a little deeper, the ones that show the coloured lines repor...
