Webex Administration

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Hey,I installed CWMS 4, it supposed to be with HA and IRP.I manage successfully to connect the Main IRP to the main system,But when I try to add HA from the second system(when I choose "use this system for HA", and check the "use IRP", Manual deploym...

netanelda by Level 3
  • 712 Views
  • 0 replies
  • 0 Helpful votes

Hello Community, We bought some Licences for Webex and suddenly I am Administrator for Webex in our Company. I can now add as many users, as we have licences. Which is logical. But, what happens, when a user leaves our company? I know a can delete th...

Tiny_Admin by Community Member
  • 1196 Views
  • 1 replies
  • 0 Helpful votes

We have a number of users setup in Webex that over a month ago status changed to Inactive. Checking Webex Control Hub users the users are no longer appearing at all to ,change status to Active. Users have also been deleted from spaces so assuming the...

H.323 is advertised as working for Webex. All of our invites have a line saying "You can also dial 173.243.2.68 and enter your meeting number." This works fine unless your endpoint is behind a NAT. I'm trying to use this for B2B calls for customers a...

jbburks by Level 6
  • 1442 Views
  • 0 replies
  • 0 Helpful votes

Hi there, We are deploying the Webex application during SCCM task Sequencing.  The installer leverages the SITEURL command to integrate the default URL for the users.  As we have multiple sites configured globally, we need to populate that URL based ...

EdKeup64769 by Community Member
  • 3821 Views
  • 3 replies
  • 0 Helpful votes

Maybe I'm missing something but I can't seem to find a way to get a transcription of a recorded Webex meeting. In control hub or standard Webex administration, is there some sort of setting I'm missing? We have control hub and on 40.4.12.8 for our me...

stevenle by Spotlight
  • 3343 Views
  • 2 replies
  • 0 Helpful votes

Any idea why some of our users show up in Webex with [First name] [Last name] and some show up with [EID]? We do have a mix of licensed accounts and free accounts in our ControlHub. I'm thinking if people don't have a license and they "Continue as Gu...

sampsxn by Level 2
  • 839 Views
  • 0 replies
  • 0 Helpful votes

There is a user setting available in Control Hub  under Webex Meetings advanced user settings, in the Webex Events section to  "Optimize bandwidth usage for attendees on the same network". In our deployment this setting is greyed out and can't be ena...

Our site is in the AW cluster and was scheduled for an upgrade on 6/18; see attached screenshot from the Upgrade and Maintenance page.  I checked it this morning and our desktop app is still at 40.4.12.8 and the page version is at 40.4.13.2.  How can...

Kathy N. by VIP Alumni
  • 1650 Views
  • 4 replies
  • 0 Helpful votes