How supervisor change status of the agent through WebEx CC desktop?
How supervisor change status of the agent through WebEx CC desktop?
I have a need for shared lines for three webex app only users. When I assign the number to one of the users it is no longer available to assign the number to the other two users. I have thought of using a Workspace for this but I am wondering how the...
I know there is a way to bulk update users but in that CSV there does not appear to be a setting for voicemail. Is there a way to bulk update users for voicemail and voicemail to email? Don't really want to do it manually for 500+ users.
Hello again, Sorry if this issue is in the wrong location as it relates to Webex Calling and Meetings. We are in the process of migrating our users from Cisco Jabber to Webex Phone Services. Recently we found that if a user is in a Webex Meeting with...
Hi All,We transferred over to Webex from Ring Central and we cannot figure out the best way forward to add some functionality. Maybe we will be lucky and the functionality will already exist. With ring central, we had a HUD that showed all parked cal...
How can you turn off the sound when typing, when making a call, of a number in the app
Hi everybody, I have the setup that a customer is using the Cisco Callmanger as Incoming Phone Gateway and the Webex Client will be used as SoftPhone solution. When a call goes/comes external via the Call Manager the calls can be done normal and will...
Hi I have Cisco ISR 2900 Series, I know that he can use it as a cube. But I didn't find a document that he can register to WebEx.
What is the Square icon in the red circle on WebEx mobile app? It's by the name of one of my contacts.Can someone explain what it means/does? Thanks!
Hi,I am new to Webex and looking for some assistance. I am looking to produce a report for the end user which shows them the Total Calls Made, Received, Missed Calls and Voicemails Left. I have used the Calling Detailed Call Report but when exported ...
I am signed up for the Webex Call plan, and so far, I like it. I've been testing out all the various features, but I am having trouble forwarding calls to my cell phone. I tried setting the call forwarding option in the PC app, the user portal, and i...
Good morning, I was contacted this morning by a person who said I had called her twice last night via Webex. I do not have phone services set up in my Webex, and the number that called her is not my number, but it is my name that shows up as the call...
webex calling, SNR rings both cell and desk phone at same time...is there away to delay the cell ring for a few rings, allowing the desk phone to ring first? thanks
Call are not ringing through on my laptop or phone, but the missed calls do show up. What might be causing this?
can I leave a message for a user without ringing their phone? in webex calling?
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