HelloI would like to customize the names of the monitored lines on my 8850.The problem is that it displays the user's full name.Is there a way to customize the display of monitored line names on the shortcut keys?For example :monitored line name is a...
Forum Posts
Hello,I'm using a call queue on a structure.I'd like the main operator to be able to forward all calls in this call queue to voicemail in the evening from an 8850 phone.I can't find a way to do this manually from a phone.I don't want to manage it thr...
Hello,I need to install a site with five DECT 6823 handsets and three DECT DBS210 (multicell) base stations.The 6823s should be able to roam from base station to base station while traveling.I don't understand how to configure the system.All three ba...
Hello. I hope everyone is well. I'm in the process of migrating from CUCM to Webex Calling. My client has 5 CUBE 4331, and I've already asked them to purchase the SEC license and upgrade to 17.12.2 or higher. Additionally, my client on that same gat...
Hello everyone, my engineering team is doing a Proof of Concept for Webex Calling in one of our customer. Customer is currently using CUCM for on-prem solution, but is interested in switching to Webex Cloud Solution for their Collaboration. In the cu...
Hello Community Members,I am using macbook pro 2019 model (intel) in my office. Recently I am facing system hanging and lags, when i attend any meeting or when i share screen in my meetings. I have checked my internet speed and its pretty good. Does ...
In the Webex app in Settings > Audio, the Ringers and alerts setting is set to "Follow system setting" which shows my earbuds connected. (see pic).In Windows 11 audio mixer settings, output and input are set to my earbuds and Webex output and input a...
Hello I'm testing the integration of WebEX Calling with Salesforce using the Webex App for Salesforce. I'm able to to see the WebEx widget integrated in Salesforce, I'm able to search Salesforce people, call them from the wiget or using the "make ca...
If the Webex application is no directly opened, the phone will not ring and will only ping a miss call. Only rings when the application is opened on the home screen. tried re installing the application but the problem comes back shortly after.Any fix...
Hi , We have Webex Calling with LGW in Australia and using CCP for the NZ number . CCP have provide us the NZ number for our agent and the incoming and outgoing call for the user with the NZ number is working fine. However i am having issue to have ...
Hi,I am trying to explore on Webex internal calls through API's (call initiation, call controls like hold, transfer, forward, pause, resume, etc) instead of the webex APP. I found out these postman collections based on my exploration. Is it possible ...
Hi,I did a GET call to List Recordings For an Admin or Compliance Officer and got an empty response. I have full admin and webex site admin and Advanced troubleshooting roles in Webex admin portal. I created an app integration with all possible scop...
Hi,I am trying to explore Webex calling feature in webex app. (The calls from Calling tab in webex app, and not meeting calls)What are the pre-requisites in order to do internal calls between Webex registered users with all call features like hold, t...
Subject: Need Help Finding Agent State Chart After Webex Dashboard UpdateHello,Our team recently experienced the Webex dashboard update, and I'm having trouble locating some critical functionality that we used regularly before the change.Specifically...
We have a hunt group for our customer support line to ring simultaneously. Whenever an end user calls the line that routes to the hunt group, we all can answer the call through webex calling, but we can't answer on the phone. We have had to answer ca...
