Webex Calling

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We are trying to set up a PLAR for analog emergency devices that automatically send offhook calls to 911. The hotline feature appears to have a restriction, not allowing 911 to be used as a hotline. Is there a workaround for this? [Error 4414] Invali...

wabrown by Level 2
  • 536 Views
  • 2 replies
  • 0 Helpful votes

Hi all,We are using Webex in combination with a third-party cloud PBX. A few of my colleagues still use a Yealink T54W desk phone.Interestingly, some of them can successfully connect their phone to Webex allowing them to dial a number in Webex and ca...

Thijs19901 by Frequent Visitor
  • 395 Views
  • 0 replies
  • 0 Helpful votes

With Webex Calling configured with Microsoft Entra ID (formerly Azure AD) integration configured is seems there are a number of ways to provision users on Webex Calling. Using sync groups Provision a user on demand Just add the user(s) manually to U...

idh by Level 3
  • 462 Views
  • 1 replies
  • 0 Helpful votes

Hello all, So I have a customer that wants to migrate from their on-premise UCM infrastructure to Webex calling. However, they have a concern regarding the cloud hosting platform of the webex calling. If for some reason, an internet disconnection eve...

momosebi by Frequent Visitor
  • 2140 Views
  • 6 replies
  • 0 Helpful votes

My webex phone is stuck "on a call". I did not make a call. Suddenly the phone locked up saying it was on a call, and now I cannot receive or make calls because I'm apparently on a call. I have tried shutting down my computer and phone, but that did ...

gdaddario by Community Member
  • 9995 Views
  • 3 replies
  • 0 Helpful votes

My team lead and I have two WebEx phones and a Cisco Desktop, all with the same extension. When you call my extension directly or from the PSTN all of mine ring. When I call my leads phone internally, only one rings. The phone that rings is marked as...

I work from home one day a week and use Webex phone on an HP laptop with Apple AirPods connected. About 2x a month, I log on in the morning, use the Webex phone a few times and then all of a sudden, every call I try to place or answer is on mute and ...

BR7446 by Community Member
  • 392 Views
  • 0 replies
  • 0 Helpful votes