We are looking for a PSTN provider that integrates with Webex. Well specifically we would like to find a way to place an outbound call that would have a local area code phone number. People tend to not answer calls from outside the area code. I was ...
Hello, I use a Mac App called Muzzle. The purpose of the app is that when you are screen sharing, it blocks all notifications from popping up on your screen. It worked in the past, but when using Webex recently, it has not been working. When I re...
Is there a way to have the Do Not Disturb or Out of Office statuses in the Webex app synchronize to a controlled (or registered) desk phone? For instance, I can set DND on the phone set and it will not alert to calls on the desk phone or soft phone. ...
I have a client that is asking if there is a limit on the duration of a call in WxC. This is relevant for a nailed up contact center application they are working.
Hi all, does anyone know if there is a way to have other users listen in on calls for training purposes?I know there is a barge in feature but I am not sure this is the correct solution, appreciate any guidance. Rob
Good morning, could someone lend me a hand? Webex does not allow me to join a Meeting hosted by a webex organisation (other than my own company). I get a message saying "your organisation does not grant you permission"Do you know where to change this...
Can WebEx calling be integrated with the customer carrier? In other words can the customer carrier connect via SIP with Cisco and the customer use his carrier for inbound and outbound calling?
Is it possible to create a standalone extension in Control Hub without a phone number that is not assigned to a user?
I'm trying to create a virtual user to represent a department, say sales.When I call the main number and hit 1 for sales...I want it to play a greeting and then take a voicemail.In on-prem world, I would forward to a CUC VM Box or Call Handler but un...
Hello, Anybody knows if there's any way to have two or more CPP on the same location for redundancy of least cost routing? Thank you.Victor
I has an iPhone 8s, with iOS 14.6, and webex41. It has become very frustrating that Webex does not allow incoming calls unless the app is Front and Center on the phone. If the app is open and active on my phone it works perfectly, as soon as my phone...
Hi Team. I would like to configure a "translation patter" into Webex Calling like CUCM.I need this: When an user dial *333 it must be translated to a PSTN number. This is a simple configuration in CUCM, using translation pattern. How can I do this in...
Hi all, We have a fair few unassigned numbers that we want forwarded to a particular ext in case someone tries to call a past staff members direct line etc.Is this possible? Thanks
Our organization moved to a new hosted Cisco solution in Nov 2020. In addition to our on prim environment we were offered the softphone capability as well for end users. We started out with Cisco Jabber which had many issues, so the provider and Cisc...
Hello all, I have recently singed up with Cisco Cloud WebEx Calling. No third party is involved. All Cisco. I have one auto attendant setup. Example:Press 1 - Finance Department (Cisco WebEx Calling Internal User)Press 2 - IT Department (Cisco WebEx...
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