Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 1916 Views
  • 1 replies
  • 3 Helpful votes

We have been using the following API to get wait time and queue depth for chat entry point and realized that the queue depth is always returning 5. Is there anything particular I need to do to make this work?  Thanks and have a good day.https://chat0...

erikergen by Level 4
  • 768 Views
  • 1 replies
  • 0 Helpful votes

Dear community,i'm trying to make the desktop-api-sample for webex-contact-center run with REDIRECT_URI="http://localhost:3000/src/desktop.html"Unfortunately, I'm not allowed to use a reverse proxy as indicated in the readme file due to company polic...

I am trying to use /v1/agents/statistics but if i use the orgId (1) attached to my access token it can't find the agent but if i use the organization's orgId (2) returned by /v1/organizations or /v1/organizations/{orgId (1)} i don't have access. How ...

sebSteve by Level 1
  • 622 Views
  • 3 replies
  • 0 Helpful votes