We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
I’m working with Webex webhooks and I'm trying to identify the event type for telephony_calls. Could anyone provide guidance on how to determine or capture the specific event type related to telephony_calls? Any help or examples would be greatly appr...
I have a use case for supervisors who are in a not ready state to be able to see calls in the queue and answer them. Is there way to accept a queued call via the API or Desktop SDK? I've tried with the Accept Task API but it doesn't work and the doc ...
Hi Team, I have created my first webex bot using python. created webhooks and used grok. When i ping the bot, it does not respond with a pong. I have refered the following. Request your help. https://github.com/pcardotatgit/Webex_Team_Chat_Bot_Python...
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Does a meeting need to be recorded so that the transcript can be downloaded?Is that the only way
I need a Python version of Webex Bot usage case similar to webex-bot-starter . Is there such an example?
Hi Team,I'm trying to add authorization with WebEx Connect. I'm getting internal server error. It is not showing much. I have attached screenshot of error and my configuration for OAuth 2.0 type. I tried with same configuration through postman, all w...
GM, Can i get pointers or setup guide for integrating Korra.ai? TIA Senthil
Hi Team, I have a requirement to create a table and send it to the Webex room from ServiceNow. I am using JSON.ENCODE to send the message as a string from service now integrations. However, the problem is that Webex is eliminating the spaces in betwe...
I have a webex bot which fetches details from Jira and sends them in table format, but the message/card width is such that it is not able show all the columns. I noticed that this is not the issue when I open the message in my mobile app and change o...
Hi Team, I am using a webex_bot package with python3.11 on my personal system from where I can connect to the bot & send notifications based on the requirements. But the same code if I try to execute from UCS servers where I have CentOS7/Redhat insta...
Hi Team, I have created a BOT which responds based on the provided inputs. But I see that, BOT responds to only my messages. If any other user questions a BOT, he/she doesn't get any reply. How can I make this work?
Hi developers,I'm trying to send tables to webex using markdown using the messaging API but the tables received are completely out of order. Is there a way to send tables to webex without disturbing the formatting ?
I was using webex_bot python library for a bot and was using adaptive cards and it was working fine but I needed to switch the port when taking the bot live but i came to know that we cannot switch it from port 447 in that library (Let me know if it ...
I have developed a custom widget which I load on the Webex desktop. While the desktop loads I have seen that the component is added to the DOM twice and removed once, so on the resulting document it only appears once but it was actually mounted twice...
