We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello Cisco Team, I've been using the Search API over the past few months in order to check the number of repeat callers over a specified time period. Initially in the flow designer, we had an HTTP request which would save the "Total Calls" for a cus...
Hello. I am having an issue with getting Webex Calling to work within the Webex App (all platforms) for users in our Org, that were originally in the Org when it was Spark Calling. Registering a Cisco IP Phone works fine. In working with TAC, they a...
Hello everyone,I've been doing some tests regarding webex integration.I got the client_id, client_secret, code to be able to get the acces_token and refresh_token as described here https://developer.webex.com/docs/integrations but once I want to test...
Hi, one of our customers need the team real time statistics in the home tab , so that always the agent will see the amount of agents in the different states.Like it is also in Cisco Finesse Desktop, real time statistics are always shown by default. F...
We are testing the REST API for schedule Webex Webinars and it does not appear there is any way to enable Call Me for Attendees to the Webinar. Hosts and Panelists can use the Call Me option, but Attendees can join VOIP or Call In. Is it currently po...
Hi,Is this possible. We run our training via webex and we want to build a mechanism to track who has been on which courses and who needs to be added. Currently the data is exported on a meeting by meeting basis and it's quite time consuming and cum...
Hello friends,as you may know you can access Cisco Webex RoomOS Endpoint Macros from the Control Hub, as well as access the xapi via Webex API.However, there doesnt seem to be a way to do this natively to multiple devices in the CH. Im looking at aro...
As of this morning, when trying to login to the OAuth Authorization URL on my contact center app, after entering my username, it is asking for a password instead of redirecting to Office365 for single sign on. My other webex app (not contact center) ...
I would like to know how the mute message is transmitted between Webex and the device, and if it is possible to realize mute synchronization and Whether mute synchronization can be controlled by HID communication.Is there documentation available to r...
Hi Cisco Team We are using Webex CC APIs and we use generate and refresh token APIs. We are hitting the 650 limit of number of API tokens. Since we cannot store the Token with a timestamp in a GV via FLow, we need to release the token after each cal...
I've created an app and integration in My Webex Apps.The OAuth Authorization URL in the app starts with:https://integration.webexapis.com/v1/authorizeHowever, in the Documentation about the Authorization (https://developer.webex-cx.com/documentation/...
Hello, I would like to get Webex API release Number (42.9 42.10 42.11) with Webex API. My concern is to run automatically some internal tests on my app when a new Webex API release is available. (And avoid bad experiences due to new update..) Note : ...
Have a user who is in several spaces with Watercooler BOT and cannot successfully opt out of a certain space. When the user sends Help command in 1:1 space with the BOT, the opt out button appears with a drop down to select the space in which they w...
Hi AllWe are trying to fetch queue statistics through WxCC API https://developer.webex-cx.com/documentation/queues/v1/get-queue-statistics is not real-time.The results is only refreshed every 15 mins. And if we display the statistics such as “totalE...
Hello, Does it exist a dedicated Webex API for Webex DI (CUCM on Cisco cloud)? or could we use CUCM AXL APIs(https://developer.cisco.com/docs/axl/#!axl-developer-guide)? thank you
