Webex for Developers

I am trying to import webex space-widget into angular application by referring the doc - https://developer.webex.com/messaging/docs/widgets#space-widget Some part is loaded in the browser but for some part few API's are failing -  1. accessToken api ...

Hi everyone,I'm currently working on migrating our telephony system from Cisco CUCM to Webex Calling. Our current setup relies heavily on CUCM's ability to send an ECCP (External Call Control Protocol) request to our system, wait for a response, and ...

Hi,I have a couple of questions regarding case creation in the Webex CIF Integration with Microsoft Dynamics:1. Automatic Case Creation During a CallCan Webex Contact Center automatically create a new case in Dynamics during a call with a customer?I ...

Join us on Sept 3, 2025, at 11:00 AM EDT for an informative and interactive webinar aimed at developers, product managers, and technical decision-makers to explore the capabilities of the Webex Mobile SDK. Discover how to integrate rich, real-time co...

Join us on Aug 20, 2025, at 1:00 PM EDT for an interactive webinar where we demonstrate how Webex Contact Center SDK can transform the way you build and manage contact center solutions for your better customer experience. Through a live coding sessio...

Hi Team, I am looking for a webex API, that can allow enabling cloud connected PSTN option for a location, selecting the PSTN provider, 

Hello,The following code can be used to initiate a call from a bot in the WebEx app:val intent = Intent(Intent.ACTION_VIEW).apply {     data = Uri.parse("tel:1234567890") } startActivity(intent)However, it doesn't work with the WebEx Intune app.Can a...

Hello Trying to use the Bulk save Team(s) API to bulk add Teams. It is working with the exception of desktopLayoutId. Even if I specify the ID of a different desktop layout, once the team is created it is assigned Global Layout, not the layout I spec...

I'm developing a widget to capture real-time call audio  transcript using Cisco provided SDK.Has anyone implemented this recently with Webex Contact Center.Looking for supported methods or sample SDK/API integrations—any suggestions appreciate     

I am working on a custom widget for some customisations, and I want the custom widget to load or navigate automatically when a call is accepted.I also have a custom button on the left navigation. Could you please suggest a solution to help implement ...

Is it possible to fetch complete call flow of a customer call via webex CC APIs? If yes then how?I am trying with taskLegDetails but it is not giving complete flow of a call or maybe I am not understanding properly. I am trying to match start time en...

Hello community,we are integrating Webex Contact Center call records into our reporting database using the GraphQL APIs (taskDetails / CSR, agentSession / ASR, and taskLegDetails / CLR).While analyzing taskLegDetails, we noticed a puzzling case:For a...

Hi team,When a script of ours is contacting callforwarding for an account to change to a number, i receive an error:{"errorCode":25430,"message":"End user access for this setting is disabled for this org.","errors":[{"errorCode":25430,"description":"...

I'm trying to connect Power BI to the Webex Contact Center for reporting purposes and read through the articles related to API and GraphQL and leveraged GitHub. But I couldn't quite follow all the instructions as I'm new to these concepts.Could someo...

Our organization is attempting to leverage the WebEx Managed Package for Salesforce. I was able to successfully authenticate and connect Salesforce and WebEx.When I try to import webinar members, I get a stuck message "Webinar members: import in prog...