We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
I need to create a Finesse IP-Phone Agent (FIPPA) replacement for WxCC and MPP phones. Is the best way to just use an XML app with webhooks, or should I use embed the MPP Device SDK websocket setup instead? Beyond that, my real question is: If phones...
I want to customize the default line label on the device using API there is API to do it ?
I am started to build solution for connecting and recording meetings calls. To simulate bot behavior, browser automation used. I found Webex Browser SDK, but it seems deprecated. Examples in Github repos wasn`t updated for years! I want to build solu...
Is it possible to start recording via the API? Specifically, I need to build a Webex bot that is able to record sessions and send the recordings to an endpoint. Is this possible to do?Thanks
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I am trying webhooks. To do easy verification, I am using the tool below.https://developer.webex.com/meeting/docs/api/v1/webhooks/create-a-webhook However, this tool does not have "telephony_calls" option in resource pull-down menu. I remember that p...
I have a solution, where a user logs into a local page, user authenticates with "EntraId" and Webex. The user is then able to setup, edit and delete their own meetings. When they list their own meetings, I provide the web link from /api/meetings whic...
Hi All, I am using the API 'https://webexapis.com/v1/telephony/config/locations/<locationId>/voicePortal from https://developer.webex.com/calling/docs/api/v1/location-call-settings-voicemail/update-voiceportalI am getting the error "[Error 5620] Grou...
I have a question on the Create Task API for webex contact center. For the request body for the outboundType we have CALLBACK, OUTDIAL, and EXECUTE_FLOW as options. Under the entryPointId section it says CALLBACK would be an outdialEP and OUTDIAL wou...
Hi, where can I see a list ot the available icons to be used ion widgets, when the icon type = momentum? I mean: "nav": { "icon": "3d-object", "iconType": "momentum", ... Thanks, Victor
Has anybody tried connecting Power BI directly to the data in the WxCC Analyzer using an API? I keep running into issues and I just want to see if anyone has any thoughts before I abandon the idea entirely.I currently export the data into csv files a...
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Hi, I had the following problem:I want to search an user with GET/identity/scim/{orgId}/v2/Users and filtering with a phoneNumber. The doc (https://developer.webex.com/admin/docs/api/v1/scim-2-users/search-users) says it works like:GET/identity/scim/...
HelloI created a service app using my external administrator (following the Service App Creation: Admin Flow guide).I connected to my customers in Control Hub and authorized the service app with my external administrator.However, when I try to deauth...
I am trying to import webex space-widget into angular application by referring the doc - https://developer.webex.com/messaging/docs/widgets#space-widget Some part is loaded in the browser but for some part few API's are failing - 1. accessToken api ...
