Webex Meetings and Webex App

Good morning,We are running into an issue where the Webex application on our Windows 10 laptops is constantly calling home to something and failing to authenticate, which results in the user's Active Directory account being locked.  We're seeing this...

I use Windows 10 Pro and OptiPlex 5090.When I join a webex meeting, I use an ear phone of iPhone.My voice is choppy even if I tune some audio parameters. Under the same setting, there is no problem on Microsoft Office Teams app meeting.

I am a teacher. Students "drop in" to my personal room to get help and I leave my personal room open for this purpose. After a recent update, students have to wait in the lobby to join. If I am doing other things on my PC, I miss the notification tha...

One of my Webex users is using their personal laptop to use Webex. He is all signed in but is given the error (attched) when trying to join a meeting. I have verified firewall settings, internet connection and even had him uninstall and reinstall the...

Periodically during a meeting my audio and voice will drop (the 'active speaker' bars don't activate for me) but video stays active.  If I change the audio input it 'resets' it and audio works again. I've tested this with and without vpn and I have n...

I'm in the UK and the Webex UK website offers a paid 'starter' plan which has150 attendees and 5Gb of Cloud recording. The US website has a paid 'Meet' plan for the same price but that plan comes with 200 attendees and 10Gb of Cloud storage.

I use Webex for Mac Version 41.12.0.20899. When I am on a Webex call my entire system pauses every 1 second for about 1/4 of a second. If I am typing it freezes but stores the typed text in a buffer and continues after 1/4 second. If I move a window ...

We DO NOT want to save ANY messaging content for our users.  Just like in Jabber, when they exit or sign out, Jabber purges the messaging content.We are testing the new Webex we are being forced to move to and I am finding content in there from days ...

Since the Webex App migration we have users who are receiving the Webex Add-On prompt anytime they attempt to join a Webex Event (Classic) meeting in Microsoft Edge. The user can see the Webex Add-on is already enabled on the MS Edge toolbar but for ...

I am using both Windows and Linux. My webcam stopped working on Ubuntu Linux 20.04 (I think it happened after my latest software update, but I'm not sure). The message I get is "Unable to access camera.". Anybody else with the same issue? Any idea on...

Hi.Our company is using Webex and has enabled Duo authentication for the app, authenticating via Microsoft AD FS.Seemingly this causes the Webex app to request authentication by default via Internet Explorer, regardless of the users default browser a...

Hello,I recorded my meeting to cloud without login my account. Where can I find my recording file?