Guest WLAN client not able to get IP from DHCP

[Sharath Karpur]

Dear All, 

I have a strange situation, WLAN clients not able to get IP address from DHCP pool and not getting authenticated

- WLC Interface which are used by other WLAN works well, clients gets IP address and works well. 

- Same WLAN configuration works well across the globe. only on this controller clients fail to get ip address.

- Model : 5508 ( HA )

- Version: 8.5.140

- I did the Client debug and attaching logs. - please help guys.

-client mac address : 34:02:86:b9:76:bb

Regards

Sharath

[patoberli]

Do you have the VLAN 608 on that WLC configured and also reachable?
Or is anything else specially configured for 'SAS-Default'?

*apfMsConnTask_3: Oct 12 01:28:35.182: [PA] 34:02:86:b9:76:bb Applying Local Bridging Interface Policy for station 34:02:86:b9:76:bb - vlan 608, interface id 12, interface 'guest', nasId:'CHIA09'
*apfMsConnTask_3: Oct 12 01:28:35.182: [PA] 34:02:86:b9:76:bb override from ap group, removing intf group from mscb
*apfMsConnTask_3: Oct 12 01:28:35.182: [PA] 34:02:86:b9:76:bb Applying site-specific override for station 34:02:86:b9:76:bb - vapId 15, site 'SAS-Default', interface 'guest'

[Sharath Karpur]

HI,

Vlan 608 is reachable and SAS-default is the AP group and required SSID is
added.

Actually I solved the issue as there was mac filtering enabled in WLAN and
in security tab > mac filtering > Free Radius was enabled ! as results WLC
and radius key was exchanging for mac authentication, I felt that was bad
and changed it to Cisco ACS and it was through.

Regards
Sharath