09-09-2019 11:16 PM - edited 07-05-2021 10:58 AM
Hi All,
Observing strange issue : After reload of WLC in HA mode, observing some AP licenses disappeared from total AP license count.
steps followed for the change :
- broke the HA
- reloaded
- Disabled the unused ports ( as this was cause of change )
- rejoined the WLC in HA
- Done
post reload WLC was missing some AP license count.
I am running 8.5.140 version.
Model : 5508
Could you please help me how should I recover and what did miss.. ?
Regards
Sharath
09-10-2019 01:10 AM
Sharath,
did you save the config before the controller restart ? if yes then...
I would recommand to open a TAC case. That isn't right at all and probably there is something wrong with the WLC.
Regards
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09-10-2019 01:58 AM
Hello Sandeep,
Thanks for the prompt response,
When HA was broken box itself asked for saving the config and I have saved the config. I will soon open the TAC case.
Regards
Sharath
09-10-2019 08:34 AM
That is not normal at all. Opening a TAC case is what I would also recommend.
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